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45550 Dequindre Rd, Shelby Township, MI, 48317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Just a quick note to say how impressed my husband and I were with our experience at BMW of Rochester Hills. Our saleman Erick was knowledgable, friendly and very helpful. He did everything in his power to make our purchase a fast and enjoyable one. It was one of the easiest purchases we have ever had when buying a new car. We couldn't be happier... Thanks Erick!
I wanted to surprise my wife with a new car for Christmas. I shopped around for a while as I wanted to have exactly what she wanted. We eventually chose the BMW X4. Great size for her and the 2 kids. Great safety and performance for me to feel at ease with her and the kids. Brad Paris made the deal happen. Also worked it out where I took the car home Christmas Eve with a Bow on it for her to unwrap the next morning. And there was an agreement (simple rental agreement - thanks Wayne W.) with the Dealer that if she was not hap... read more
This is our third purchase of a BMW and second from this dealership dealing directly with Erick G. Professional, responsive and full service as usual.
We have been a repeat customer of BMW of Rochester Hills The reason that we have been a repeat customer is because of the level of customer service that is given to us every time we visit the dealership for service or sales . We most recently purchased our First Elite Certified Pre owned 328d sport wagon, and again another great experience. Thanks to Erick Grabruck our salesman who made the process informative and stress free.
Due to the excellecne in customer care by Erick...I decide to lease / purchase 2 BMW 's this time around He is amajor asset to your organization Charlie Siracusa Director of Sales Carhartt,Inc.
Due to an international relocation, I needed to sell my vehicle with little notice and Eric Lang was extremely helpful throughout the process. He was very easy to work with and the entire process went very smoothly. Eric and the team were even happy to have us bring our two puppies into the dealership when we were working through the process! Very professional and friendly team!
We bought our first BMW from this dealership. We were just trying to check-out the X5 we saw on their website and we ended up deciding to buy this SAV that day. Thanks to Mr. Richard Bell. Aside from being accommodating, respectful and a David Letterman-funny-like person, Mr. Bell is also a very BMW-knowledgeable and honest sales associate. He is very helpful on any post-sales technical support. I strongly recommend this dealership!
I went to two different BMW dealers one of which I have worked with before. I don't know what was in the air, but I could not get any proper assistance until I came to BMWS of Rochester Hills. I am fairly high maintenance and Brad worked hard to ensure I was taken care of. When the dust settled, I have a great new car and Brad has a client for life.
BMW of Rochester Hills was the best dealership around while I was looking into getting a BMW. The level of professionalism by the staff was like no other. Tonya Murray's customer service was first-rate and she did her best to get me the best car with the best deal. I would defiantly recommend her to anyone as well as the dealership.
BMW has a 4.7 star rating with 2,815 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.