BMW

brettniraq 

on DealerRater

13 years ago

I have met with David Pence several times for service work performed on my BMW X5. He has remembered who I am each time, and delivers excellent customer service each time I have visited. He goes over each item that needs to be repaired on my vehicle, and he calls me back with any suggestions. However, he is never pushy in attempting to get me to commit to additional work. And, each time he has given me his honest opinion on what needs to be done now, and what can possibly wait until my next visit. Even though my car has been... read more

letalemon 

on DealerRater

13 years ago

My husband, Doug, and I purchased our 2nd vehicle from you on January 2nd. I wanted you to know how pleased I am with this purchase. I loved my X-3, and really thought at first I should have just bought a new X-3, or X-5, but having used and driven the Sports Wagon for several weeks, I am really thrilled I chose the wagon. It is so much easier for me to get in and out of, and to load the back. With the X-3, I was just a little too short to slide out of the car efficiently, and each time I exited, I would get road grit and di... read more

mrohman 

on DealerRater

13 years ago

Thank you Alex for making this as easy as possible. I thought it would be a nightmare to find a car, however, after visiting BMW Chapman in Chandler and Alex helping me out, it was one of the easiest stressfree purchases I have ever made. 

Shawn F. 

on DealerRater

13 years ago

Rich (Internet Guy) was fantastic. I told him what I wanted, what I could afford, what my trade-in was, and I was told immediately that he could make it work. 

Becca1961 

on DealerRater

14 years ago

Our experience with Chapman BMW was a pleasant one. We were on the lot twice. Once in March when we were initially approached by Tim Smith and again in June when we bought our 528i. He was very pleasant, friendly and knew his product. Tim made sure to keep in touch with us whenever a car came in that fit our requirements. We would definitely recommend this dealership and actually already have. Thanks for a wonderful experience. FYI we are first time BMW owners and had previous unpleasant experiences with Desert BMW(AutoNatio... read more

linrileyaz 

on DealerRater

14 years ago

Everyone I came in contact with at Chapman BMW was GREAT. The best thing I can say about Tim Smith, my salesman, is that I would buy another car from him. Guiseppe in Finance was equally competent, professional and friendly at every turn. Chapman has put together a highly qualified, professional team. Way to go Chapman. 

ewilkey 

on DealerRater

14 years ago

Kurt was friendly, Well informed and did a good job of taking us through the process. The rest of the staff was friendly and efficent. 

janicelucero 

on DealerRater

14 years ago

David made you feel comfortable on the phone which made me feel comfortable coming into the Dealership. Other internet sales departments at other dealerships made me feel put off because I wanted to discuss the car and pricing over the phone. When i came into the dealership to discuss the cars you had available, David was very patient with answering all of my questions. 

sprinteagle12 

on DealerRater

14 years ago

Chapman BMW is an ultra-modern, spacious dealership. Employees are technically competent, friendly, and know their product and the products' capabilities. I have been dealing with Karl Muik and Chapman BMW for more than a decade. He is an expert on BMWs, and always keeps his customers up to date on the latest. The dealership is a fun experience. I find it a pleasure to do business with Chapman, Karl, and Giuseppe.