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BMW
- Automotive
- Springfield, NJ
About this business
Location details
391 Route 22 East, Springfield, NJ, 07081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to Midnight |
Called to make an appointment April as she stated like the month Amazing informative helpful and followed up had to meet her she referred me to Jacob they both are amazing got my car promised on time price was on point and the young lady at the desk Danilia dolli I can only pray I get these 3 EVERYTIME highly highly recommend
Business response:
Thank you so much for sharing your fantastic feedback! April, Jacob and Danilia were more than happy to make sure your service visit to our dealership had you driving away completely satisfied. Even though you might not get the three every time you visit, rest assured our entire staff always goes above and beyond for our customers to ensure they get the quality service they deserve. We truly appreciate your business, and look forward to working with you again in the future. Have a wonderful day!
They make the buying experience very easy. All detailed are handled and they spend so much time with you. I have bought 20 vehicles in my life and this was the best experience! The salesman John Strazza is terrific.
Business response:
That is what we like to hear! We are so glad John and the rest of our team have been able to provide you with the best buying experience you have ever had in the last twenty years. It just goes to show the level of dedication we have for our customers' complete satisfaction is simply unparalleled. We truly appreciate your business, and please do not hesitate to let us know if there is anything more we can do for you. Have a wonderful day!
I gave 5 stars because they were extremely helpful and nice when purchasing our new BMW. Every employee met and exceeded our expectations. Anthony was awesome!
Business response:
That is wonderful to hear, Sue! It was our pleasure to go above and beyond the call of duty to make sure your buying experience was everything you could have hoped. Our entire staff is always dedicated to making sure our customers drive away completely satisfied. We truly appreciate your business, and please do not hesitate to let us know if there is anything more we can do for you. Enjoy your new BMW, and have a fantastic day!
I have stepped into many dealerships but only this one is where I'll make the long drive to return should I decide on a new BMW. They are all polite but Art Youman who helped me after Bryant Bustamante spoke to me before. Art is a no nonsense salesman who will advocate for his customers and listen to their needs and concerns. I would never buy another BMW froM anyone but this dealer and Art. Art is that embodiment of an honest and hard working salesma.
Business response:
Mr. Bergman, thank you so much for taking the time to share your wonderful feedback! We are so happy to hear Art really went above and beyond to make sure your BMW buying experience had you driving away completely satisfied. We understand anyone can buy a car anywhere at anytime. That is why we take great pride in knowing our customers choose to come from all around to be treated with the utmost respect and care they deserve. We truly appreciate your business, and please do not hesitate to let us know if there is anything mo... read more
I leased a Z4 and Larry Stokes was beyond wonderful throughout the process as was the rest of his team including Mauricio and Ryan. I have had the car for a week now and not only does it drive wonderfully but they continue to check in with me. Anyone looking to go with a BMW won't be disappointed to say the very least.
Business response:
That is wonderful to hear! Larry, Mauricio and Ryan were all more than happy to go the extra mile to help make sure your leasing process was such a wonderful experience. Before, during and after our customers leave our store, we always want to make sure they are receiving the unparalleled service they deserve. Thank you so much for your business and recommendation. Enjoy your new Z4, and have an awesome day!
Finally a painless leasing experience. BMW of Springfield was terrific. Ask for Larry Stokes. He made it happen. Was pleasant, realistic, patient and delivered as promised. I have only good things to say about Larry and this dealership. We will be back.
Business response:
That is so wonderful to hear! We are so glad Larry provided you with the excellent and painless leasing experience that you have been looking for. Our sales team always brings a straight forward, no-nonsense experience where we always deliver for our customers. We truly appreciate your business, and please let us know if there is anything else you may need. Enjoy your new BMW, and have a great day!
The entire experience was great. From the minute you walk in, until you drive out with your new car. My advisor John Strazza was the best. I told him what I need and wanted to pay and that's what he found for me. He was very patient with me and answered all my questions and really hit the nail on the spot with the car he found me. Honestly could not be happier about it all. I was fearful walking in due to the general fear that surrounds buying a car but after coming here, I think car buying is a not as complicated as most pe... read more
Business response:
Alex, thank you so much for taking the time out of your day to share your awesome feedback! We are so glad John was able to put your worries at ease by providing you with the amazing experience you deserve. We understand the buying process can be seen as a stressful and tedious task, but that simply is not the case here at BMW of Springfield. BMW is a higher standard of brand, and we know our customers deserve a higher standard of service to match. We truly appreciate your business, and please let us know if there is anythin... read more
I stopped by with no intent to actual buy a vehicle, but to review the process. Elis listened very carefully to my concerns and accurately and time-efficiently provided information in a very sales-friendly manner. The initial information was consistent to the end and options were made available as I questioned each car buying option. Elis was respectful and explained the process in layman's terminology, which cut-through some of the red-tape discussion.
Business response:
That is wonderful to hear! Elis and the rest of our great sales team really take the time needed to make sure our customers have a smooth, fun and hassle-free buying experience. We believer our customers deserve a higher standard of service that matches BMW's higher standard of brand. We truly appreciate your business, and please do not hesitate to let us know if there is anything more we can do for you. Have a wonderful day!
Uncle Larry is the best salesman I have ever encountered. There is no messing around. He means what he says and says what he means. My experience with him was comforting. I was looking to purchase my first BMW after visiting two other car dealerships he made sure I received the vehicle of my dreams. Najla Solomon
Business response:
Thank you so much for taking the time to share your great feedback, Najla! Larry and the rest of our team really do all they can to make sure our customers always have the transparent, smooth and fun buying experience that always leave them completely satisfied in the perfect vehicle for them. We truly appreciate your business, and please do not hesitate to let us know if there is anything more we can do for you. Enjoy your new BMW, and have a great day!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,736 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.