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BMW
- Automotive
- Springfield, NJ
About this business
Location details
391 Route 22 East, Springfield, NJ, 07081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to Midnight |
I'm the guy that all my family and friends go to when they need to buy a car. I've bought 10 cars in the last 3 years, many sight unseen. VP has been excellent to deal with from start to finish, using all technology available to him to do a full walk-around of the used vehicle. He also gave me details about service history you typically don't get. Price was very aggressive and very smooth service. VP is very professional, diligent, and very knowledgeable. I don't think I've come across a better salesman.
Business response:
Congratulations on the purchase of your new vehicle! We're thrilled to hear that VP was able to provide you with the knowledge, pricing, and service needed for you to have an excellent experience with us. He is certainly an asset to our sales team! We truly appreciate your feedback, and hope to see you back at BMW of Springfield in the future.
I have been with JMK BMW since 2001- I just purchased my 3rd BMW. Tino, Paul, Jacob, Will and Beatrice have flawlessly excelled at providing excellence in service for 15 years+. They know BMW and always provide a loaner when my car is being maintained. Hands down they make JMK shine!
Business response:
That is what we like to hear! We are thrilled to hear your most recent visit has once again left you completely satisfied. Our entire team takes great pride in continuously providing you with the premium BMW experience you always deserve. Our name may have changed, but our dedication to complete customer satisfaction never will. We truly appreciate your continued business, and please do not hesitate to let us know if you need anything else. Have a wonderful day!
I got my X5 from BMW of Springfield, Helen Ng was my sales manager. She helped me a lot. Pros: (1) Price negotiation was easy, configuration process and all the paper work were transparent, no trick was played by this dealer (compared to my local dealer BMW Greenwich, which treated me like a fool and tried to sell me the X5 at MSRP). That's the reason I choose BMW of Springfield. (2) Sales manager and finance manager were very helpful here. Cons: (1) The registration and plate took too much time, it wasn't ready even after m... read more
Business response:
Ray, thank you for taking the time to share your great feedback! We are so glad Helen provided you with such great help during your entire buying experience. Helen and the rest of our team strive to always provide our customers with the premium BMW service they deserve. We do apologize for the time taken with the registration. There are some things are simply out of our control, but we will continue to work on improving this aspect for you and the rest of our customers. We truly do appreciate your business and recommendation... read more
Was Greeted by April she walked me through the process sat me with Gabriel pulled out my chair walked me to waiting area explained the FANTASTIC CHANGES that are being made coffee area fresh ground coffee brownies cookies bagels snacks juices for kids ! Amazing Massage Chairs I didn't want to leave ! April & Gabe checked on me to see if I needed anything. Got me when car was done timely manner had car pulled up and ready !! Highly recommend this dealership i will come back to buy my next car and continue to service here
Business response:
Thank you for taking the time out of your day to share your awesome feedback, Tommy! We are so glad Gabe and April both had a hand in making sure your received the absolute best experience from start to finish. BMW is a premium brand, and we do our best to make sure our customers receive the premium service to match. We truly appreciate your business, and please do not hesitate to let us know if there is anything more we can do for you. Have a wonderful day!
I have a 2004 BMW X5 and have always serviced it at BMW of Springfield, the level of service is far superior to any other service center.The friendly atmosphere and personal attention from Tino,Jacob and the young ladies up front make every visit a great one.
Business response:
Amelia, thank you so much for sharing your kind words! We are so glad to hear Tino, Jacob and our ladies up front all go above and beyond to make sure you always leave our dealership completely satisfied. Our entire team takes great pride in making sure our customers always receive the premium BMW service they deserve. We truly appreciate your continued business, and look forward to seeing you again in the future!
I recently purchased a used 2014 jeep wrangler sport from the BMW of Springfield, it was a trade in car my friend had spotted on their lot. Could not have had a better experience - the staff was honest and helpful - making buying my first car a breeze. Although Jeeps aren't the dealers specialty, they set me up with those in Finance, Sales, and Service who knew a ton about Jeeps to help answer any questions I may have had. Chris Tracy even spent an extra 60 minutes helping me swap out the soft for hard rooftop, so I could ge... read more
Business response:
Alex, thank you so much for sharing your awesome feedback! We are absolutely thrilled Chris and Steve both had a hand in making sure your buying experience went off without a hitch. Even though we are primarily a BMW dealership, our team is very knowledgeable in other vehicles to help our customers make the best choice for them. We truly appreciate your business, and hope you are fully enjoying your new Wrangler. Have a great day!
VP went out of his way to make the deal move. He was outstanding at accommodating every need making me feel comfortable during whole buying process. I first contacted him through email to lease X6 and he was not hesitant to give out every detail via email. And when I got to the dealership there was no surprise and everything went very smooth and quick (really quick). I don't normally leave reviews like this and sometimes feel skeptical about rave on a client advisor but this is my way of thanking him. Needless to say, pricin... read more
Business response:
Jeremy, thank you so much for taking the time out of your day to share your awesome feedback! We are absolutely thrilled VP has truly has gone above and beyond to make sure your entire buying experience has left you completely satisfied. Before, during and after our customers make their purchase, our team strives to always provide the premium buying experience our BMW customers deserve. Thank you again for your great business, and please let us know if there is anything more we can do for you. We hope you are enjoying your n... read more
I brought my CPO X5 to get serviced before my 3 yr. unlimited coverage warranty expired. Well, I was quite impressed with how Gabriel handled everything from start to finish. He left no stone unturned. He was able to update any service that my car would have required in the near future. I will be back for I am a very satisfied customer. Plus the coffee is great too ;) Thank you!
Business response:
That is wonderful to hear, Steph! It is great Gabe made sure your X5's recent visit had you driving away completely satisfied. Our service team does all they can to leave no stone unturned to make sure our customers can take full advantage of their BMW warranties to save them money. We truly appreciate your business, and look forward to your next visit. We will have the coffee waiting!
Larry Shakur Stokes: I am writing to express my sincere thanks to you and the other staff members involved in the purchase of my 2016 BMW X4 i28. I have purchased many cars in the past; including BMW but, this was by far the BEST car buying experience that I have ever had. You have a dependable nature and a genuine desire to satisfy the customer, you went above and beyond to broker the right deal for me. I appreciate the fact that you don’t have a “one size fits all” attitude when it comes to your clients. Purchasing a car i... read more
Business response:
LaTanya, thank you so much for taking the time to share your kind words! We are absolutely thrilled your most recent buying experience with Larry has been so wonderful. You are right, here at BMW of Springfield we do not have a "one size fits all" attitude when comes to our clients. We strongly believe every customer has different wants and needs, which demand our complete dedication to their satisfaction. We know the buying process is generally seen as a taxing and stressful, but that simply is not the case with our team. W... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,736 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.