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BMW
- Automotive
- Springfield, NJ
About this business
Location details
391 Route 22 East, Springfield, NJ, 07081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to Midnight |
Thank you to the best Client Adivisor, John Strazza. He worked with my husband and I to get the best deal. Truly, I've never walked out of a dealership as happy as I have with BMW of Springfield. It was also a pleasure in meeting Chris Tracy, Pre-Owned Sales Manager, who made the best deal for us happen! Looking forward to experience the service side in hopes it will be just as fantastic. Thank you for fulfilling our bucket list in driving an X5.
Business response:
Steph, thank you for taking the time out of your day to share your great feedback! We are so glad to hear John was able to make sure you and your husband had the best buying experience ever. John, Chris and the rest of our team always take do their best to make sure our customers find the perfect vehicle at a deal that seems too good to be true. Thank you so much for your business, and please do not hesitate to let us know if there is anything more we can do for you. Enjoy your X5, and have a great day!
We've been buying BMWs from Lucas for last decade ! Lucas treats you like family from start to finish. With thier huge inventory, JMK certainly gives the best deals in the tri-state area. Be sure to ask for LUCAS !!! You won't be disappointed...
Business response:
That is what we like to hear! Lucas and the rest of our team think of all our customers as family, and do our very best to treat them as such. We may have changed our name, but our dedication to our customers' satisfaction has not. We truly appreciate your continued business, and are looking forward to working with you again in the future!
Their service is excellent! It's been the only dealership I trust for my car. I would definitely recommend this place for service or buying new or used cars.
Business response:
That is what we like to hear, Wali! We so glad to hear that our service center always makes sure you drive away completely satisfied. Our service team takes great pride in providing all of our customers with the higher standard of service they deserve. Thank you so much for your continued business and recommendation. We are looking forward to your next visit. Have a great day!
This is my 5th BMW Lease. I was indeed pleased with my "Red Carpet" experience at BMW of Springfield, NJ. Mr. Stokes is conscientious and is there for you. He is a gifted Salesperson who evoke a sense of honesty with truth. He works with you, for you and not against you. You can accept his word. He is like the BMW "Logo" who propels the essence of what BMW stands for. Keep being the best and choosing the best.
Business response:
Wow, thank you so much for your kind words! It is wonderful Larry was able to truly go above and beyond to roll out the red carpet for you during your recent visit to our dealership. Larry and the rest of team is completely dedicated to making sure our customers always leave completely satisfied. BMW is a higher standard brand, and we believe our customers deserve a higher standard of service to match. We truly appreciate your business, and hope you are fully enjoying your new X3 35i!
After 3 bad trips to BMW dealers in NY i had enough. Decided to go to NJ and i'm happy i did. I was the 5th person in my family to purchase a BMW from BMW of Spingfield. The salesperson we all used was amazing. Her Name is Agata. Do yourself a favor and purchase from here. On pickup day the BMW expert Nick made sure i new how to customize my new 5 series. He was awesome. Great experience here.
Business response:
Stewart, thank you for taking the time to share your great feedback! We are so glad to hear Agata was able to you and other members of your family find the perfect vehicle. It is also great Nick helped customize your new 5 series to make it truly perfect for you. Thank you for your business, and please do not hesitate to let us know if there is anything more we can do for you. Enjoy your new 5 series, and have a great day!
This is a comfortable dealership and the location is really convenient for me. The staff is knowledgeable and extremely helpful. My saleswoman Agatha was terrific,spending a great deal of time with me ensuring that I would be totally satisfied with my final choice (and I am).
Business response:
That is wonderful to hear Chris! We are so glad Agatha was able to go the extra mile for you so that you could drive away completely satisfied. Agatha and the rest of our team take great pride in truly listening to our customers' wants and needs to make sure they can find the car that is perfect for them. We truly appreciate your business, and are looking forward to working with you again in the future. Enjoy your new BMW, and have a great day!
After a very negative roadside experience, my X5 was eventually taken to BMW of Springfield NJ and within a short time received a brand new transmission free of cost being under warranty in time for the Christmas Holiday. Tino Pereira and Paul Augusto from the Service Dept were knowledgeable, easy to talk to and delivered on their promises. Tino even went the extra mile to ensure that my wife and I received a safe and a professionally serviced vehicle. BMW of Springfield NJ definitely restored our confidence and trust in cus... read more
Business response:
Thank you so much for your great feedback! We are so glad to hear both Tino and Paul were able to restore your confidence in BMW's dedication to our customers, and making sure they always leave our dealership completely satisfied. It is unfortunate the circumstances which brought you to our service center, but we are always read, willing and able to quickly and effectively take care of any issues so you can quickly get back on the road. BMW is a higher standard of brand, and we believe our customers deserve a higher standard... read more
First off I want to start off by saying I came in on Saturday the day after Christmas it was so busy and crazy! I walked in with my daughter and was greeted and welcomed by the two girls at the front desk. I asked for a sales person and Michelle called around and no one was answering she went got me water and my daughter a juice, she saw i was getting frustrated waiting. Left the desk and went around and found me a sales person. Eliz was the best sales person for me, he was honest and so helpful with all my questions. Me and... read more
Business response:
Thank you for taking the time to share your great feedback! We are so glad Elis and Michelle were able to make sure you received the amazing service you deserve. We understand the holiday season can make stores very busy, but we put forth the extra effort to make our customers feel welcome and right at home whenever they walk into our dealership. We truly appreciate your business, and are looking forward to working with you again in the future. Enjoy your new BMW, and have a wonderful day!
I've known Benn, the BMW retail parts person, since 1994. We've had hundreds of transactions; I've ordered thousands of parts, and the only time he gave me the wrong part was when I gave him the wrong number! There's one and only one reason I'm loyal to this BMW dealership and that is Benn. I'd probably drive 2-3 hours to get to Benn, so I'm sort of limited in where I can retire! If it wasn't for Benn, my '99 328i wouldn't have 306,000 miles on it and it wouldn't run as perfectly as it does! Also, Ken in the body shop is als... read more
Business response:
You are more than welcome! We ecstatic to hear Benn has been providing you with nothing short of the excellent service you deserve since 1994. It just goes to show that even 21 years ago, we have been doing all we can to make sure our customers are always taken care of. We have been more than happy to help make sure your '99 328i continues to run as perfect as the day it was driven off the lot. We truly appreciate your continued business, and please let us know if there is anything more we can do for you. Have a wonderful da... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,736 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.