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BMW
- Automotive
- Springfield, NJ
About this business
Location details
391 Route 22 East, Springfield, NJ, 07081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to Midnight |
James made the purchase of my 2017 X5 effortless. He is professional, straightforward and accommodating. He listened to my needs and presented me with a variety of options that all fell within the parameters of what I was looking for and did not try to push me into buying something I did not need or want. I can confidently recommend James and Springfield BMW for a stress free car buying experience.
Business response:
How wonderful, as James is definitely one to see that our guests are taken care of to the end. We're pleased he was able to match you with your new X5 and made the entire process so easy for you. Congratulations and welcome to the BMW of Springfield family!
James was honest, no nonsense, and straightforward which led to an efficient buying experience. Everyone at the dealership was friendly and helpful. I love my 2017 X5. We will absolutely purchase again.
Business response:
Glad to hear such great feedback regarding your recent purchase! It's wonderful that James was able to take great care of you and help you find your new 2017 BMW X5. We hope you're enjoying the purchase, and if there's anything else we can do for you, please let us know. Thanks!
I will only deal with Agata - She goes beyond the call of duty helping my family out. I know that I never have to second guess what she says. Her customer service and sense of urgency is noticeable and appreciated. I would recommend her to anyone!
Business response:
We are thrilled to hear about your experience with us, Nermal! We are so happy Agata took such great care of you and your family and went above and beyond making sure you were well. We hope you stop back in and see us again in the near future, and thanks again!
I trust Agata as she was the salesperson who leased me my last BMW. She is not only enormously helpful, but very patient as it took me at least two months to decide on my choice of a lease vehicle. Her initial recommendation was in fact the vehicle I chose. I look forward to working with her on my next one.
Business response:
Thank you for your review! We appreciate you taking the time to let us know how we're doing. Agata is a wonderful employee and we're happy that you enjoyed working with her. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.
I had a wonderful experience purchasing a vehicle at BMW of Springfield. Rashad W., was very helpful, and provided me with outstanding customer service!!! He is the best. I highly recommended anyone who is considering a BMW to go to BMW of Springfield.
Business response:
Thanks so much for letting us know about your recent buying experience! We're so happy to hear Rashad helped find you the new car you deserve. Thanks again for the recommendation and let us know if we can help again in the future!
Extremely impressed with the professionalism, fairness, and kindness of all the folks here. Had an especially good experience with Agata Grzebyk. Thanks to everyone there.
Business response:
Thank you, Eric! When it comes to customer service, our staff is very accommodating and ready to assist wherever needed. Your response means a lot to us and we hope to have another opportunity to help you again. Congratulations on your new car!
I do truly appreciate the service that was offered to me while I was there earlier this week to buy my new 5 Series 535 xi. It was a pleasure to work Art Youman who helped me from the get go to downselect the car I needed, pricing worked like a charm as he was able to meet my expectation w/o any haggling as usually happens in car buying and then finally got the car ready and delivered in time. It was also great to work with their Finance Manager, Charlie Gossner to complete the transaction. He made me understand the paperwor... read more
Business response:
We're so happy to hear about your excellent experience, Ajay! Our staff does their best to make the purchase process as smooth as possible, so we're glad Art and Charlie were able to provide you with all the information you wanted. If there's ever anything further our team can provide, don't be afraid to give us a call, as we want to ensure your comfort even after the sale. Congratulations on your new 5 Series and welcome to our family!
Let me get straight to the point here: if you're in the market for a BMW, you can do no better than BMW of Springfield, NJ. I know, you're probably thinking that I have a relative that works for the dealership and/or I'm getting some kind of reward for writing this positive review about the dealership. Well, that's not the case at all. All kidding aside, I can honestly say that my interactions with those at the dealership from Agata Grzebyk to Ty Alanos were terrific and went a long way to making my car purchase part of a ve... read more
Business response:
Carlos, we can't tell you how appreciative we are of your wonderful review. It's always humbling to hear such kind words from our customers. We're so very happy that the entire staff, specifically Agata, were able to take tremendous care of you during your buying process. We hope that your new BMW M2 is treating you well, and ask that you please let us know if there's anything else we can do for you. Again, thank you so much, and please come back to see us again!
Alvin did a great job and was very professional. He was extremely patient and courteous. Charlie did his best to get me out of there as a quickly as possible as it was a very busy day at the dealership. I appreciate that.
Business response:
Hi, thanks for the five-star rating! We're happy that Alvin and Charlie were able to help you in such a timely manner! They are huge assets to our team and were more than willing to work with you. Come back again in the future!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,736 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.