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407 Skokie Hwy, Lake Bluff, IL, 60044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I bought my car from this dealer and I am an out of state customer. This dealership and its employees have excellent people skills and are so well organized it made my experience a memorable one.
Business response:
Thank you for taking the time to write a review. We are so glad that you had a great experience with Sam, Don, and George. Please let us know if we can help you with any of your automotive needs in the future.
This was probably the most pleasant car buying experience I had yet. Mr. Davidson, thanks for your patience and eagerness to answer our questions, including your awesome presentation of your product. A salesman of any sort should always have product knowledge in whatever you are selling to your customer or client. KEEP UP THE GOOD WORK AND WE WILL SURELY BE BACK. Please give our thanks to the BMW genius Mr. Spencer Parker for his guidance in how to use the new BMW. You expertise was greatly appreciated. This also goes to Luk... read more
Business response:
Thank you so much, Chung and Anita! I will definitely pass on the message to Rolly, Spencer, and Luke. I know they will appreciate your kind words, and look forward to working with you again.
This was my first time purchasing a luxury vehicle, and my experience was GREAT! Bob Geisheker and John Sherrier were very considerate and patient, despite my slightly overbearing family entourage. I live about an hour away from this dealership, but I'd still drive the distance when I'm ready for an upgrade.
Business response:
Thank you for taking the trip! We hope your are enjoying your Ultimate Driving Machine!
I bought a 650i after much research and having driven the car a few days earlier. I emailed the rep Marek that I intended to buy the car but was short of time. The whole process was done in under an hour. I am big on speed, efficiency and the "short version". This dealer and the professionals who helped me respected my preference and thus I had a pleasant experience. Finally I love the car and I am pleased with the fair price paid.
Business response:
Thank you for taking the time to write a review. We are so glad that you had a pleasant experience with Marek and Don.
Professional, courteous and informed. Very pleased with my recent car buying experience at Knauz. I worked with Brock Gordon and John Sherrier. If you're in the market, I'd highly recommend a visit.
Business response:
Thank you for the post! We appreciate your recommendation.
Always a great experience at Knauz BMW. Sales person Judy Powell was wonderful. She is very knowledgeable and helpful. Most importantly, she is very honest.
Business response:
Thank you for the post! We are glad that you appreciated Judy's honest approach.
I recently bought a car from Knauz. Judy, my sales person was knowledgeable and respectful of my time. It was a terrific experience from beginning to end. This is my 6th BMW purchase, and I have always been treated well at every BMW dealership, but Knauz outshines them all - and Judy is by far the best sales person I've ever had the pleasure of dealing with.
Business response:
Thank you for sharing your experience with Judy. I know that she will appreciate your kind words.
I had a great experience with Judy! I was walking through the showroom and noticed a BMW that caught my eye. Judy said hello and asked if I was interested in buying and I said I might be because I was picking up my BMW from the shop. She was so personable until, I couldn't help but listen. She mentioned some 2015 BMW that were on sale. I thought, let's listen to the lady with the personality. Guess what, she got a sale that day! It's nice when you're treated as an individual and not talked down too. She is someone that I wil... read more
Business response:
Thanks, Bettie! We are so glad that you enjoyed the experience of working with Judy!
Judy was by far one of the best sales consultants I have had to date. Her professionalism throughout the purchase process was second to none. Judy did everything that she said she was going to do. I have no complaints about any parts of the sales experience. I plan to see Judy again regarding my next BMW purchase. Keep up the great work.
Business response:
Thank you for the kind words. I will be sure to pass the message on to Judy. We hope you are enjoying your Ultimate Driving Machine!
BMW has a 4.8 star rating with 2,730 reviews.
BMW is closed now. It will open at 7:00 a.m.