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BMW
- Automotive
- Lake Bluff, IL
About this business
Location details
407 Skokie Hwy, Lake Bluff, IL, 60044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"KK is a first class operation. Staff are professional,..." KK is a first class operation. Staff are professional, knowledgeable and there is no pressure. Overall, a painless experience. I would be comfortable recommending to others
Business response:
Hi Angie, thank you for leaving this review. We're so glad to hear that you enjoy working with us & that our staff in all departments are courteous & helpful to you! We greatly appreciate that you feel comfortable recommending us to others. Thanks again for the 5-star rating. We'll see you next time!
"Outstanding from start to finish" Sam Picchietti was a pleasure to work with; from our initial meeting, his follow up phone calls, his knowledge about the cars, to the end result of selling us two cars. He is incredibly well versed on all of the BMW's features.
Business response:
Hi there, thank you for leaving this review. We're extremely glad to hear that Sam was a pleasure to work with & that his professionalism & expertise helped make your experience go so smoothly! Thank you for your purchases & congratulations on your new BMWs! We appreciate your business, as well as your feedback. Thanks for being part of the Knauz BMW family!
"I worked with Sam Picchietti to buy one of theirs..." I worked with Sam Picchietti to buy one of theirs preowned BMW’s. It was great and seamless experience and I will definitely come back next time I’m on the market for another car. I was planning to keep my current Jeep but their offer was great and matched my High expectation so I traded in. Highly recommended place
Business response:
Hi Paul, thank you for your comments. We're so glad to hear that you had a good experience working with Sam, Brandon, & Scott! We're thrilled to hear that you appreciated our offer on your Jeep, & that we'll have another opportunity to work with you in the future. Thanks again for writing to us about your visit & congratulations on your BMW! We'll see you next time!
"Sam Picchietti did an outstanding job for us. He was very..." Sam Picchietti did an outstanding job for us. He was very knowledgeable about all of the car features as well as which of BMW’s various incentive programs would yield us the best price. I will definitely return to Sam and Knauz BMW in the future.
Business response:
Hi there, thank you for leaving your thoughts with us. We're extremely pleased to hear how much you enjoyed your experience working with Sam! It's great to hear how much his expertise helped you make such a great decision on your new BMW. Thanks again for reaching out to us; we greatly appreciate hearing from you, and we're looking forward to your next visit!
"Fantastic Experiences Start to Finish and Beyond" FIRST IMPRESSION: Wrote an inquiry about a car through a website, no more than an hour later a sales representative (Rolly Davidson) contacted me and left a voice message. I showed up unannounced the next day and he still made the time to show me the cars in great detail, no rush, despite having another appointment coming in. Everyone in the dealership was wearing a mask, the place was immaculate and they kept social distancing. Made an appointment for a test drive. TEST DRI... read more
Business response:
Hi there, thank you so much for leaving such a detailed & thoughtful review. We're so appreciative of your feedback & very glad to hear that Rolly made your experience so enjoyable & productive from your initial inquiry to after you took delivery! We strive to make things convenient, enjoyable, & transparent, so we're very excited to read your comments. Congratulations on your new Bimmer! Thanks again for your feedback & thanks for being part of the Knauz BMW family! We're looking forward to your next visit.
"Amazing service, amazing salesman" I went into Knauz BMW looking for a pre-owned X1 and was lucky enough to have Sam Picchietti as a sales rep. Sam is incredibly knowledgable about the product, very courteous and super patient with all my questions. Excellent service and I left with an amazing vehicle. Also had an awesome experience talking with Alec Rodriguez. He knew all the ins and outs of the car and was essential in helping me feel comfortable driving my new vehicle. Highly recommend!
Business response:
Hi Emma, thank you very much for leaving this review. We're thrilled to receive your feedback about working with Sam & Alec! It's great to hear that their expertise helped ensure that you ended up with the perfect X1. We greatly appreciate you reaching out to us to let us know how things went. Congratulations on your Bimmer & thanks for being part of the Knauz BMW family! We'll see you next time!
"Smooth transaction. Courteous staff. Good knowledge of..." Smooth transaction. Courteous staff. Good knowledge of the product. Very accommodating to all our questions and needs. I will use and highly recommend this dealership
Business response:
Hi there, thank you for leaving your thoughts with us. We're so glad to hear that you had a good experience working with Sam & that everything went smoothly. We strive to provide expertise & great service, so we're quite pleased to receive your feedback. Thank you for your recommendation & congratulations on your new BMW! We'll see you next time!
"Great dealership and great salesman" I have purchased three vehicles from Knauz BMW over the years, and every experience has been perfect. The salesman, Sam Picchietti, is the most knowledgeable and helpful salesman I have ever met. There is literally no detail about these cars that he doesn't know about.
Business response:
Hi Pete, thank you very much for leaving this review. We're so glad to hear that you've enjoyed working with Sam over the years, & that his expertise helps make every visit enjoyable & productive! Thank you so much for your continued loyalty. We greatly appreciate it & we're looking forward to your next visit. Congratulations on your new BMW; safe & happy driving!
"Sales rep Sam Pichetti provided excellent service..." Sales rep Sam Pichetti provided excellent service throughout the the entire process of purchasing my new vehicle. The finance team had me out of there in minutes. Thanks Sam!
Business response:
Hi there, thank you so much for the 5-star review. We're so glad to hear that Sam, Scott, & Edward made your experience so enjoyable & efficient! Congratulations on your new BMW! We appreciate you leaving your thoughts with us & we're looking forward to your next visit. Thanks for being part of the Knauz BMW family!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,730 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.