BMW

4.8

Automotive
Lake Bluff, IL

About this business

Automotive Auto Repair Car Dealers Used Car Dealers

Location details

407 Skokie Hwy, Lake Bluff, IL, 60044, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 8:00 p.m.
Tue	7:00 a.m. to 8:00 p.m.
Wed	7:00 a.m. to 8:00 p.m.
Thu	7:00 a.m. to 8:00 p.m.
Fri	7:00 a.m. to 6:00 p.m.
Sat	8:00 a.m. to 5:00 p.m.
Sun	Closed

4.82,730 reviews

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kidzdoc3

5 years ago

"This is the 3rd BMW in the last 4 years that we have..." This is the 3rd BMW in the last 4 years that we have gotten from Knauz. Cannot say enough good things about the entire team. Our salesman (for all 3) Sam Picchietti is extremely knowledgable, friendly and goes the extra mile to make sure you get exactly what you want and that everything goes smoothly. Doug Kamp and Bob Graziano are consummate professionals that make dealing with them a pleasure

Business response:

Hi there, thank you very much for leaving your thoughts with us. We're so glad to hear that you've been met with consistently great service since your first purchase four years ago! We strive to ensure that every visit is a positive one, so it's wonderful to receive your feedback about our team. Congratulations on your new BMW! Thanks for being part of the Knauz BMW family & thanks again for your review. We'll see you next time!

Patrick Hennessy

5 years ago

"Very pleasant buying experience working with Sam..." Very pleasant buying experience working with Sam Picchietti and Doug Kamp on our 2021 X3 M40i. I recommend buying from this low pressure BMW dealership. Well done Knauz BMW!!!

Business response:

Hi Patrick, thank you very much for reaching out to us about your experience. We're so glad to hear that Sam, Doug, & Alec made your transaction so smooth & hassle-free! Congratulations on your new X3 M40i & thanks again for your feedback! We'll see you next time!

Craig E

5 years ago

"Sales and Service were excellent. I would highly..." Sales and Service were excellent. I would highly recommend Sam Picchietti. Very knowledgeable on the car's features and benefits. I had a great experience. Thanks again to Sam and the Knauz BMW team.

Business response:

Hi Craig, thank you very much for this review. We're glad to hear that you had such a great experience working with Sam & our service team! We strive to make every visit a happy one, so we greatly appreciate your feedback. Thanks again for reaching out to us & congratulations on your new BMW! Thanks for being part of the Knauz family!

Koobie

5 years ago

"We’ve been a customer of Knauz for our previous 2 BMWs,..." We’ve been a customer of Knauz for our previous 2 BMWs, and are so happy with the dealership, we ONLY will buy from them. When it came time to look for a new car, Sam was a great help in ordering our 2021 BMW X6M Competition. Communication was excellent with Sam, and the Knauz group made for a very simple buying experience. We’ve never custom ordered an M to spec, and the entire process took under 2 months from order date, to taking the car home! Thank you to Sam a... read more

Business response:

Hi there, thank you for leaving this review. We're thrilled to receive your feedback & we're so glad that you've had such great experiences working with Sam! Congratulations on your custom-ordered X6 M Competition; there's nothing more exciting than taking delivery of a special-order ///M car... except driving it! We greatly appreciate your loyalty to Knauz, as well as your comments. Thanks again, we'll see you next time!

Heidi Lueck

5 years ago

"This is the 3rd BMW I've purchased from Knauz and more..." This is the 3rd BMW I've purchased from Knauz and more than willing to drive 2 hours for their friendly service. Bob Geisheker and team are the best I've ever worked with!

Business response:

Hi Heidi, thank you so much for this review. We're so glad to hear that Bob & the rest of our team provide service that's worth a two-hour drive! Thank you for your loyalty to Bob & Knauz; we greatly appreciate your business. Congratulations on your newest BMW; we're very much looking forward to the next opportunity to work with you!

kevinpuder

5 years ago

"Sam Picchietti provided us a very professional and..." Sam Picchietti provided us a very professional and pleasant experience during the entire process of purchasing our new car. We look forward to working with Sam and the Knauz team in the future.

Business response:

Hi Kevin, thank you for taking the time to leave this review. We're very glad to hear that you had such a good experience working with Sam to purchase your new BMW! We greatly appreciate your feedback & we're excited to hear that we'll have another opportunity to work with you. Enjoy your new Bimmer; we'll see you next time!

Car purchase 2019

5 years ago

"I purchased my 2020 BMW from Knauz and the Experience was..." I purchased my 2020 BMW from Knauz and the Experience was incredible. Bob Geisheker and the entire BMW team (two Bobs, a scott and an Alec) delivered excellent service and incredible knowledge. My purchase was the absolute perfect vehicle for me. Thank you, Bob G and the BMW team at Knauz!!! always a joy to purchase a vehicle from Bill Knauz, Bill and Kim Madden!!

Business response:

Hi there, thank you very much for leaving this review. We're thrilled to receive your feedback about your experience working with both Bobs, Alec, & Scott! Providing a great experience is extremely important to us, so we're very glad to read your comments. It's wonderful that our team helped you select the perfect new BMW! Thanks again for your feedback, as well as your loyalty to Knauz. We're looking forward to your next visit!

adptadv

5 years ago

"Outstanding sales experience" Sam Picchietti was the best car sales person I have ever dealt with. He had detailed and extensive knowledge of the car's features, he advocated in getting a good deal, he was patient with all manner of questions, and he was very astute in advising on pros cons of options and which car to purchase. As a woman, in my experience, there are times when car salesmen are condescending ---it was so refreshing not to encounter any condescension from Sam-rather the opposite---we were able to have really... read more

Business response:

Hi there, thank you for leaving your thoughts with us. We're so glad to hear that you had an outstanding experience working with Sam & that he was so helpful & respectful throughout the process! We always appreciate feedback, but comments like yours are especially rewarding to receive. Thanks again for reaching out to us & congratulations on your new BMW! We'll see you next time!

TimJ

5 years ago

"Very knowledgeable. Very quick, efficient process." Sam Picchietti was a pleasure to work with. He knows every detail of his product, excellent attention to detail and reliable follow up. I do not usually enjoy the car purchasing experience - I will absolutely work with Sam and the team at Knauz in Lake Bluff, IL again. Thanks, Guys

Business response:

Hi Tim, thank you very much for leaving this review about Sam, Jeremy, & Doug. We're very excited to hear that Sam's expertise & follow-up helped make what has been an unpleasant experience for you in the past into an enjoyable one! We're also thrilled to hear that you plan on returning to us for your future BMW needs. Thanks again for your comments; we're looking forward to your next visit!