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407 Skokie Hwy, Lake Bluff, IL, 60044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Sam & Knauz EARNED my business!" I’m not one to write reviews but felt the need to give a shout out to Knauz BMW and my sales associate, Sam Picheitti. I had to purchase my car during the re-opening of Illinois during the pandemic. This is my family's second Knauz vehicle, but first Knauz BMW. Any concerns I had about cleanliness, professionalisms and care were handled perfectly by the entire Knauz team, an experience I DID NOT have at another BMW dealership. Sam was personable, knowledgeable, accessible, and very helpful i... read more
Business response:
Hi Danielle, thank you for leaving such a thoughtful review. We're so glad to hear that you enjoyed working with Sam, Alec, & Doug! We're also very pleased to hear that our safety & sanitation procedures helped put you at ease while you were shopping with us. We always appreciate feedback & we're very grateful for your kind words. Thank you for your recommendation & congratulations on your new BMW! Safe & happy driving!
"Had a great experience at Knauz BMW.Sam Picchietti is..." Had a great experience at Knauz BMW. Sam Picchietti is one of the most honest and friendly salesmen I have bought a car from. He made it easy and stress free.
Business response:
Hi there, thank you for sharing your experience working with Sam. We're so glad to hear that he made the purchasing process so simple & stress-free! Congratulations on your new Bimmer & thanks again for leaving us such a great review. We're glad to have you as part of the Knauz BMW family!
"Amazing Service & Effort - Second to None" I am more than pleased with the level of service, effort, and courtesy I experienced while working with Knauz. I worked with Marek and he went above and beyond to get the deal that I desired built out and completed as quick as possible. Marek is a true professional with the utmost amount of respect, class, and communication when it comes to taking care of his clients. He truly did more than I could ever expect in order to earn my business. Scott, the finance director, was another t... read more
Business response:
Hi Jared, thank you very much for leaving such a detailed, & thoughtful review. We're absolutely thrilled to read your comments about your experience working with Marek & Scott! Ensuring that our clients are provided with the information & expertise they need in a relaxing environment is extremely important to us. Thank you so much for your kind words regarding our team; we greatly appreciate your feedback! Congratulations on your new BMW & thank you for being part of the Knauz family! We'll be here to help if you need us.
"Helpful and professional " Dealership was convenient to get to and offered a wide variety of vehicles. It had a very good stock of cars that I was interested in and Sam was a very good responsive sales person via email and text. In the end the prices here were higher than other dealers so I ended up making my purchase elsewhere but I do plan on bringing my vehicle back here for service in the future. I also would not hesitate to come back again the next time I am in the market for another luxury import vehicle.
Business response:
Hi there, thank you for reaching out to us regarding your experience working with Sam. We're very glad to hear that you appreciate his professionalism & responsiveness, as well as our selection of vehicles! We're also thrilled to hear that despite making your purchase elsewhere, you plan on returning to us for service! Thank you again for leaving your feedback. We're looking forward to the next opportunity to work with you!
"Sam Picchietti Was one of the most honest and fair..." Sam Picchietti Was one of the most honest and fair salespeople I’ve ever worked with! Prompt with responses to all my questions and forthcoming with information I didn’t have!
Business response:
Hi Ronnie, thank you for leaving this review. We're thrilled to hear how much you enjoyed working with Sam! We strive to cultivate an efficient, informative, & enjoyable purchasing process, so your feedback is very much appreciated. Thanks again for leaving your thoughts with us & congratulations on your new BMW! Safe & happy driving!
"Friendly, professional experience. " Great experience with Knauz. Have been a loyal customer for years. Very professional and wonderful to work with. Sam Picchietti was outstanding! Highly recommend him!!
Business response:
Hello, thank you for leaving this review. We're very glad to hear how much you enjoy working with Sam! We're not surprised, but nevertheless, are very appreciative of your feedback. Congratulations on your new Bimmer! Thanks for continuing your relationship with Sam & the rest of the Knauz BMW family! Safe & happy driving!
"Excellence!" I just purchased my 4th BMW and with no hesitation I can say, Matt Pudlo is simply the most professional, responsive and knowledgeable sales representative I have ever had the pleasure of dealing with. This guy knows his stuff and exceeded my expectations every step of the way.
Business response:
Hi there, thank you so much for reaching out to us about your experience. We're thrilled to hear how much you enjoyed working with Matt to purchase your new BMW! We strive to provide a helpful, & informative showroom experience that's still low-pressure, & enjoyable. Thank you for your loyalty to Knauz; we're so grateful for the opportunity to be your BMW dealer! Thanks again for your feedback, & congratulations on your purchase. Safe & happy driving!
"Bought BMW 3 Series" Bought a great pre-owned 3 series from Knauz. Great service from Sam and Scott! BMW Genius help was great from Alec as well. Drove out of state to see these guys from Michigan!
Business response:
Hi there, thank you very much for leaving your thoughts with us. We're so thrilled to hear that Sam, Scott, & Alec all provided you with great service & made your visit so enjoyable! Thank you for making the trip all the way from Michigan to work with us; we're glad it was worthwhile. Congratulations on your new 3 Series & thanks for being part of the Knauz BMW family!
"Great Dealership" Everyone very courteous, friendly and caring. This was our second car we've gotten from Knauz and Sam Picchietti was our Salesman both times. He was great to work with and very honest and straightforward. I highly recommend Knauz and Sam!
Business response:
Hi Beth, thank you for leaving this review & thank you for speaking so highly of Sam & the rest of our team! We strive to be welcoming, informative, & low-pressure, so your comments mean a great deal to us. Thank you for your loyalty to Knauz, & thank you for the wonderful feedback! Congratulations on your new BMW; safe & happy driving!
BMW has a 4.8 star rating with 2,730 reviews.
BMW is open now. It will close at 8:00 p.m.