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BMW
- Automotive
- Lake Bluff, IL
About this business
Location details
407 Skokie Hwy, Lake Bluff, IL, 60044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Exceptional customer service by everyone involved. " We had exceptional customer service from the time we walked in to look at a used BMW until we purchased it and left. TY Rolly!
Business response:
Hello there, thank you for leaving this review. We're extremely glad to hear that you enjoyed working with us and received excellent service. Congratulations on your new BMW, and thank you for being part of the Knauz family!
"Sam Picchietti found my very specific dream car" I Love being pampered and I am never disappointed at knauz with all the many years I have been a customer which is over 40 plus years.
Business response:
Hello Leslie, thank you very much for leaving us such wonderful feedback! We're very glad to hear that you're always treated well when you shop with us and we're so thankful for your decades of loyalty to the Knauz BMW family. Thank you so much for your wonderful review, as well as your business. We'll see you next time!
"Best experience ever. Fantastic sales person who made..." Best experience ever. Fantastic sales person who made sure all my needs were met. Once settled in a car they made sure that I fully understood everything.
Business response:
Hello Susanne, thank you so much for leaving us such great feedback! We're so glad to hear that you had a great experience working with Sam, Spencer, and Doug. Thank you for being part of the Knauz BMW family; we're hoping to see you again!
"Great experience" Walked into the dealership, perhaps thinking about buying a new 2020 X6. Neal approached me and we talked about the new car, my trade in, etc. Didn't feel any pressure whatsoever, and he was completely honest with me up-front on what we could do, and couldn't do. I felt that I got an excellent price on the car, and was thrilled at the attention I was given by Neal to details, etc. Great experience. When I got to the finance department, we talked about all of the options, and all of my preconcieved notions ... read more
Business response:
Hi Joe, thank you very much for taking the time to leave such a thoughtful review and wonderful rating! We're extremely pleased to hear that you enjoyed working with Neal and our finance department. Congratulations on your new X6 and thank you for being part of the Knauz BMW family. Safe and happy driving!
"Jermey Z and Harsh V in service both always go up and..." Jermey Z and Harsh V in service both always go up and beyond in providing an amazing experience and service at Knauz BMW. Highly recommend!
Business response:
Hi Aamir, thank you very much for leaving us a 5-star review! We greatly appreciate your feedback and recommendation. Thank you again and we're hoping to see you return!
"Bob Geisheker was very helpful-answered all my questions" I met with Bob Geisheker around 1 p.m. on 12/31. By 4 o'clock i walked out with the car I dreamed about. Bob didn't try to pressure me at all. Was patient as we reviewed and test drove the options. Initially looked at a 2019 X-3 but for not much more Bob was able to get me into a 2020 X-3 with everything I wanted. I traded in my Audi and they gave me a competitive price for my car. I drove down from Milwaukee because I know Bob and his colleagues at Knauz always trea... read more
Business response:
Hello, thank you so much for your kind words and for taking the time to leave this review. Also, thank you for making the trip down from Milwaukee! We're so glad to hear that you had a good experience working with us and even more glad that we could help you get the perfect X3! We appreciate your feedback, and you business. Thank you so much for being part of the Knauz BMW family!
"Best auto purchasing experience I've ever had" In over 45 years of auto purchases, I have never had such a helpful, no pressure and experienced staff working with me to make the right automobile purchase. Rolly felt more like a very knowledgeable friend during the process than a salesman, Jon was as helpful with the details of the car, and Doug had me out of finance in no time. I highly recommend Knauz and especially the staff I had the pleasure of working with.
Business response:
Hello, thank you so much for your kind words and wonderful feedback! We truly appreciate it, and are pleased to hear that you had a great experience with us! Congratulations on your new BMW and thank you for being part of the Knauz BMW family!
"great experience" a great group of professionals, they listen to your needs and do not push you. They are genuinely engaged in delivering the best performance for their customers
Business response:
Hi Ben, thank you so much for your kind words and wonderful feedback! We truly appreciate it!
"Terrific Experience" Can't say enough goodthingsabout our buying experience at Knauz. Neal Khan was our salesperson. He has the perfect blend of knowledge, customer service and trustworthiness. Neal was accommodating and always professional in our interactions. Tried very hard to find the perfect car for us and he was successful--beyond our imagination! Doug Kamp is a wonderfully seasoned professional and helped with the final negotiations (which we are grateful for) and did all the financial services work with us as well. ... read more
Business response:
Hi Lance, thank you so much for leaving such a wonderful review! We're extremely pleased to hear about your experience working with Neal and Doug! It's so great to hear that we managed to make your purchasing process a positive experience from start to finish. Congratulations on your new car and thank you for being part of the Knauz BMW family!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,730 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.