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BMW
- Automotive
- Lake Bluff, IL
About this business
Location details
407 Skokie Hwy, Lake Bluff, IL, 60044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Best experience ever!" First time buying from Neal and he FAR exceeded my expectations. Honestly it has been a while since I bought a car so I walked in really defensive. Neal greeted me and just asked if I was being helped. I told him I was looking around. He asked if I would like anything to drink and then got me a cold water which was really nice of him. I typically do my research and don't need a salesperson telling me about the car but Neal left me alone and once I was ready I went back to him. He got me a GREAT deal, ... read more
Business response:
Hello, thank you so much for leaving this review! We strive to provide excellent customer service and are so pleased to hear that your experience was no exception. Thank you for leaving such glowing feedback about Neal, Bob, Doug, and Curt! Congratulations on your new BMW and thank you so much for joining the Knauz BMW family!
"I ordered X3 on Nov. 23 and got delivered on Dec.20...." I ordered X3 on Nov. 23 and got delivered on Dec.20. Strongly recommend Sam Picchietti! He is very patient, considerate and knowledgeable! No push sell. The final price is very competitive after doing your own homework.
Business response:
Hello, thank you for your kind words and wonderful feedback. We truly appreciate it and are so glad to hear that you enjoyed working with Sam. Thank you again for this review and thank you for being part of the Knauz BMW family!
"This is the 2nd vehicle I have purchased from Knauz. Sam..." This is the 2nd vehicle I have purchased from Knauz. Sam was amazing from start to finish. We purchased a 3 series and were impressed with all of our interactions.
Business response:
Hello, thank you for leaving such a great review! We're so glad to hear that you had a good experience working with Sam. Congratulations on your 3-Series! Thank you for your loyalty; it's a pleasure working with you!
"excellent" When I requested to get an quote on Pricing on 2016 X3, I did not know who I would get for sales person, because I have had really bad experience before, so I got call from SAM, but where I live from it is at least an hour away to go the Knauz BMW, any I went there, met Sam and he was very humble, respectful, not pushing at all, listing to me on every detail what I am looking, and working hard to make sure deal happens. I would go back to Knauz BMW anytime, it was so worth it, because of how Sam was with through ... read more
Business response:
Hello, thank you for taking the time to leave such a thoughtful and positive review! We greatly appreciate that you made the trip out to us and we're so happy to hear that you had a good experience while here. Congratulations on your X3! Thank you again for the review and thank you for being part of the Knauz BMW family!
"Everyone we came in contact with at Knauz BMW were..." Everyone we came in contact with at Knauz BMW were extremely friendly. Matt Pudlo our sales agent was extremely knowledgeable on the BMW product. Spencer gave a great introduction on the 2020 BMW X5. We are very pleased we did business at Knauz.
Business response:
Hello, thank your for taking the time to leave this review! We're very glad to hear that you had such a good experience purchasing your X5. Congratulations on the new SAV and and thanks again for the review!
"Great Streamlined Experience with Flexible Sales Staff" After having a BMW sold out form under me at a different dealership and looking across the country and finding many dealer that would not negotiate on clearly inflated prices I can across the 330 xdrive wagon I was looking for at KNAUZ BMW. The sales process was easy and they made a fair deal with me on the vehicle. I would definitely recommend friends and family to use this dealership in the future.
Business response:
Hello, thank you very much for leaving this review! We're so glad to hear that your search for a 3-Series Wagon ended on a positive note. We will pass along your feedback to Bob. Thanks for both leaving this review and for being part of the Knauz BMW family! Congratulations on your 330i X-Drive!
"We have always worked with Bob Geisheker at Knauz. He..." We have always worked with Bob Geisheker at Knauz. He provides outstanding service and goes the extra mile to make sure clients are happy! Unlike other dealers, he is always listening and will deliver what you are looking for. He is a pleasure to work with and we recommend him with absolute confidence. Doug Camp is also fantastic. He has made the purchase process very easy.
Business response:
Hi Claudia, thank you for writing this review and providing such wonderful feedback for Bob. We appreciate your loyalty and it's always a pleasure serving you! Thanks for being part of the Knauz BMW family!
"This is our second lease" This is our second BWM lease from Knauz in three years. Both times we worked with Sam Picchietti who is very knowledgable, friendly and easy to work with. Spencer was great with customizing the car set up for us and Doug took care of all the paperwork very efficiently. Service is always good!
Business response:
Hi there, thank you for writing this review and providing such wonderful feedback. We'll relay it to Sam, Spencer, and Doug. We appreciate your loyalty! Thanks for being part of the Knauz BMW family!
"Best BMW Dealership in Chicago!!!" I just purchased my fourth 7-Series BMW and this was absolutely the best expense of any BMW dealership I made a purchase at My salesman, Sam Picchietti was great, he treated me like a king. Took care of making sure all the little things were done from moving my iPass and garage Door opener, making sure I have good summer and winter floor mats, and introducing me to Brandon Helbig on the Genius team. Brandon trained me on all the aspects of the BMW electronics and there are ALLOT of them!! ... read more
Business response:
Hi Fred, thank you so much for your kind words and wonderful feedback! We truly appreciate it, and are pleased to hear that you had a great experience with us! We'll make sure your appreciation for Sam, Brandon, and Scott does not go unheard. Thanks again for being part of the Knauz BMW family and congratulations on your new 7-Series; safe and happy driving!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,730 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.