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BMW
- Automotive
- Lake Bluff, IL
About this business
Location details
407 Skokie Hwy, Lake Bluff, IL, 60044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Was searching for a certified Pre Owned BMW on line a..." Was searching for a certified Pre Owned BMW on line a found what I was looking for. I made an on line request for more information and was responded within a very timely manner. Spencer Parker was the sales associate who responded. He was very professional and made sure that all my questions were answered. I was an out of state buyer and wanted to ensure that prior to making the trip to the dealer that this was a good fit. It was well worth the trip! The place is the... read more
Business response:
Hi there, thank you so much for taking the time to leave such a thoughtful review. We place a great deal of emphasis on providing a relaxed, transparent, and enjoyable experience for our customers, so we're always thrilled to receive feedback like yours! We're so glad to hear that Spencer made your purchasing process so pleasurable. Thank you for giving us the opportunity to find the right vehicle for you and for making the trip from out of state. Congratulations on your new BMW! We're looking forward to your next visit!
"Sam Picchietti was absolutely great to work with, from..." Sam Picchietti was absolutely great to work with, from answering all my questions regarding vehicle / pricing to streamlining my purchase process, made me a happy customer. There’s a reason this dealership is highly rated, their staff is accommodating and attentive. Have to praise Doug and Brian too! I was in and out with my new X5, plan to do so again with my next BMW in the future.
Business response:
Hi Steven, thank you very much for taking the time to leave this review. We're very glad to hear that our entire team made your experience so enjoyable! We love making happy customers, so your comments are greatly appreciated. Congratulations on your new X5 and welcome to the Knauz BMW family! Thanks again for your comments. We're looking forward to the next opportunity to work with you!
"Fantastic customer sales and service with Sam Picchietti" Great experience with Sam Picchietti, let us take test drives, ran us through the features of the X5 and ended up getting us a great deal! Very appreciated!
Business response:
Hi James, thank you for leaving this review. We're so glad to hear that you had a good experience working with Sam! We'd also like to congratulate you on your new X5; a new BMW is always worth celebrating! Thanks again for leaving your feedback with us; we appreciate your kind words, as well as your business. Thank you for being part of the Knauz BMW family!
"Great Experience from start to finish " After contacting a couple BMW and Audi dealerships, Sam Picchietti was the only one to capture my attention with a very easy going, non-pushy and professional approach. Sam was even nicer in person when my wife and I got to the dealership. He is very knowledgeable and made the buying experience a pleasure. We were in and out of the dealership within 2 hours with a test drive and financing. I would also like to mention Scott Adduci (finance) who is very personable and honest (hard to f... read more
Business response:
Hi Gusciora, thank you for leaving your review with us. We're so glad to hear that your experience was great from start to finish! Feedback is always appreciated and we particularly love to read comments like yours. We're thrilled that you appreciate the professionalism and expertise that Sam and Scott are able to provide. Congratulations on your new BMW! We're so thankful for your kind words and we're looking forward to your next visit!
"Great deal on X3M" Had a phenomenal experience working with Shane, Scott, Brandon, and the entire Knauz team. Shane was extremely knowledgeable and accommodating. I got the car and the price I wanted. The entire transaction was quick and easy, even during COVID. Will definitely work with these guys again!
Business response:
Hi David, thank you for leaving your thoughts with us. We're so glad to hear that you had a phenomenal experience working with our team to get your new X3M (congratulations, by the way!) We strive to provide excellent service to our customers, so reading comments like yours are always exciting! We appreciate your business, as well as you taking the time to reach out to us regarding how things went. Thanks again; we'll see you next time!
"Great" We worked with Sam Picchietti who was very helpful and knowledgeable and prompt with his responses. He was a pleasure to work with him. The service was outstanding.
Business response:
Hi JP, thanks so much for leaving your review with us. We're thrilled to hear that Sam and Scott provided you with such great service! How our customers feel about their visit is extremely important to us, so we're very glad to hear that you found the experience to be pleasurable. Congratulations on your new BMW! Safe and happy driving!
"Fantastic" Marek was a great person to work with. Made the car buying experience easy. I will be coming back to him and this dealership for my next purchase.
Business response:
Hi there, thank you for your review. We appreciate you taking the time to reach out to us about your experience and we're so glad to hear that you enjoyed working with Marek! We're also very excited to hear that you plan on returning for your next purchase. Thanks so much for your feedback! Congratulations on your new BMW; we'll see you next time!
"Spencer Parker was great! He is very knowledgeable and..." Spencer Parker was great! He is very knowledgeable and had great communication along the way. He and his management team made the whole process easy and efficient. Thanks Karl Knauz BMW!
Business response:
Hi Mike, thank you for leaving us such a great review. We're very excited that you enjoyed working with Spencer, Scott, and the rest of our team! It's great to hear that your purchasing process was easy and efficient. Thank you for leaving your thoughts about your experience; we greatly appreciate it. Congratulations on your new Bimmer and welcome to the Knauz BMW family!
"Nice and easy" I worked with Sam Picchietti to build an M5 from the factory and it couldn't have been easier. Sam was great to deal with. His knowledge of BMWs was simply amazing and he really went out of his way to help me throughout the process. Scott made the finance part quick and easy, and Brandon got me set up in the car to personalize everything and get me on the road. I had some concern about how I would take delivery of the car because of the circumstances with COVID-19, but Knauz had numerous safety measures in pl... read more
Business response:
Hi there, thank you for taking the time to leave this review. We're thrilled to read your comments and we're so glad that Sam, Scott, Brandon, and Doug were able to make your experience so pleasurable! We're also glad that you appreciate the extra steps we're taking to ensure the health & safety of our clients and employees. Thanks again for your feedback and congratulations on your new M5! Welcome to the Knauz BMW family!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,730 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.