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BMW
- Automotive
- Lake Bluff, IL
About this business
Location details
407 Skokie Hwy, Lake Bluff, IL, 60044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
George Greve was the best salesperson! Price was excellent and no pressure he found the X5 I was looking for he listened to all my concerns so it made my decision a blessing. More than happy to refer anyone to only him!
Business response:
Thank you for your kind words. We are so glad that you appreciated the experience of working with George and the rest of our team.
We were looking around for a vehicle and fell in love with a BMW. George was our sales representative and he was very patient while we went back trying to decide what to do . It's always nice to not feel pressured: great sales representative for Knautz. Scott in Financing was awesome too and did everything he could to give us the best rate
Business response:
Thank you for taking the time to post a review. We are pleased to know that you enjoyed your experience with George and Scott.
This was our first experience with Karl Knauz BMW and we were delighted by Judy Powell's customer service. She was knowledgable and very attentive, which made the buying process extremely enjoyable. We look forward to working with Judy and Karl Knauz BMW in the future.
Business response:
We are so happy to hear that you enjoyed your experience with Judy!
My recent purchase of an X5 was handled beautifully by George Greve. He is so easy to work with and and is intentional about his clients being happy with the whole buying experience. "Genius" Luke was a delight and so patient in explaining everything about the car to me. Knauz has the client care angle figured out!
Business response:
Thank you for your very kind words! We are so glad that you appreciated the experience of working with George and Luke.
This is my 2nd recent purchase from Knauz BMW, and this one was even better than the first. From the beginning Curt Laczniak and Luke Wojtas (BMW Genius) were great, showing me the car, teaching me all about the amazing technology on the new M3, and taking me on a test drive, while Rolly Davidson finished up with another customer. Once back from the test drive, Rolly took over. Rolly is a class act all the way. Not only did he also share some great insights on my car and the car I was trading in, but he was also great with m... read more
Business response:
Thank you for taking the time to post a review. We are so glad that you and your daughter enjoyed your car shopping experience!
Our salesperson, Judy Powell, was terrific. No pressure, very knowledgeable and was interested in what was best for us. The support staff including the BMW genius made the whole experience fun and exciting. I would highly recommend Knauz.
Business response:
Thank you for the kind post. We are so happy to know that you enjoyed your experience with our BMW team!
Bob G and Spencer P were great. They were very prepared and patient with the transaction, providing a great deal of information and perspective on my new vehicle. I would certainly recommend both of them as a great resource for your new car purchase.
Business response:
Thank you for taking the time to write a review. I know that Bob, Spencer, Glen, and Jeremy will appreciate your kind words.
I loved the no-pressure attitude of the staff. The BMW genius is exactly that! He knew everything about the car, the competition, was extremely knowledgeable about all the features and was very helpful. A huge selection of vehicles, expert service and incredible finance rates. Also, the entire purchase took less than 2 hours! AMAZING. Bob Geisheker was my sales rep and I'd highly recommend hi (and Knauz) to anyone looking for a BMW.
Business response:
Thank you for your recommendation. We are so glad that you appreciated the experience of working with Bob and the rest of our BMW team.
Robert Geisheker was a great help for my first experience in purchasing my X1. He worked with my finance budget and he was able to help me walk out of the dealer with my first BMW. Unfortunately they do need to better greeting customer since I had to ask for someone to help me.
Business response:
Thank you for bringing this to our attention. Customer service is a top priority for us, and we apologize that you felt your experience was not top notch. We are glad to know that you enjoyed working with Bob. If there is anything that we can help you with in the future, please let us know. Thanks again!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,730 reviews.
When is BMW open?
BMW is closed now. It will open at 7:00 a.m.