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407 Skokie Hwy, Lake Bluff, IL, 60044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was referred to Knauz by friends who have purchased and leased with great experience and ease. From the moment I walked in I felt comfortable with George Greve. He was patient and let me test drive 3 different cars and when it came down to negotiation and financing was very up front and wanted to make the best deal for me. I'm so happy with my purchase!
Business response:
Thank you for your post. We are so happy that you are happy!
Overall, an amazing experience and great customer service. Bob was so helpful to cater to our every specific needs. Would definitely recommend Karl Knauz BMW to everyone!
Business response:
Thank you for your kind words. We are so glad that you enjoyed your experience with our BMW team!
Purchased 2016 BMW X5, Brock was extremely helpful and was able to execute all my needs efficiently. Was hoping to find a car on the lot with desired options to avoid ordering and waiting. Unfortunately nothing was suitable and decided to order exactly what I wanted. Brock said it should take 3 week at most, 9 days later the care arrived. This was certainly a great buying experience, and will certainly recommend the dealership and Brock to friends and family.
Business response:
Thank you for your kind words. I know that Brock and Luke will appreciate your recommendation.
I arrived at the dealership, not knowing exactly what I was looking for. I know I needed a new car, since the lease on my current BMW was about to expire. So since I was in the neighborhood, I decided to pay Knauz a visit. Bob approached and politely ask what I was in for? I explained my situation to him, he proceeded by providing me with several different options based on my needs. We kept on going back and forth for a few days looking at different vehicles, new and pre-owned, because I could not make up my mind. At the end... read more
Business response:
Thank you for your post. We are so glad to know that you appreciated the experience of working with Bob, and that you are loving your M235i!
I'd never been to Knauz before and didn't know what to expect. The had the rare used car I wanted spec'd as how I'd order it. I found a nice family run business with the owner on site. George was great and and treated me well. What a great difference from the "mega dealerships." I'd buy from them again.
Business response:
Thank you for your kind words, Scott. We pride ourselves on being a family run business for over 80 years, and we are happy to hear that you appreciated the experience of working with our family. Please do not hesitate to give us a call if there is anything that we can help you with in the future.
Florian is a professional that is willing to work hard to make your buying experience excellent. He goes out of his way to ensure you get the car you want at a price that fits your budget.
Business response:
Warren, thank you for taking the time to write a review. We are so glad that you enjoyed working with Florian.
Bob Geisheker was the best; professional and amazing from day one, Bob went out of his way to make sure everything was perfect. This has been the best experience I have had in purchasing a new 528 BMW car. I am very happy with my purchase. I will continue returning to knauz and referring friends and family. Keep up the excellent work Bob Geisheker, "Exceptional customer service" Thank you. Jose Torres
Business response:
Thank you for your very kind words, Jose. We are so glad that you appreciated the experience of working with Bob.
George Greve was outstanding to work with, I can not say enough about how well I was treated! I was originally interested in a pre-owned BMW and traveled from Wisconsin to Knauz since my folks used to live in the area to see the vehicle. George greeted me in a way that I felt welcomed. His personable yet professional and knowlegable style of communication was very helpful. I felt from the beginning that he was supporting my best interests. I ended up buying a new BMW right off the showroom floor. It had everything I was look... read more
Business response:
Thank you for sharing your experience, Mike. We are so glad that George helped to make it a great one! Please let us know if we can help you with any of your automotive needs in the future.
Just purchased our 4th -- or maybe it was the 5th -- car from Knauz. Professional, courteous, comprehensive sales & service. High kudos to Rolly and Spencer. Rolly did a great job showing us all the car's features and working with us to get the sale. Spencer did an exceptional job explaining, teaching & helping us set up the car's incredible tech features; he's a true BMW genius and a real pleasure to learn from!
Business response:
Thank you for your very kind words, Marianne. We are so glad that Rolly and Spencer helped to make this a great car buying experience for you! Please let us know if there is anything that we can help you with in the future.
BMW has a 4.8 star rating with 2,730 reviews.
BMW is closed now. It will open at 7:00 a.m.