This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Pittsburgh, PA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
4801 Baum Blvd., Pittsburgh, PA, 15213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I would stay away from this place like the plague. They are dishonest and try to screw you at every opportunity. This week I took my car in with a simple request which was to fix the air conditioning. This is the fourth time in two years that I've brought it to them with the same complaint. They told me that I needed a new evaporator which would cost $3500. Since the car is worth barely this much, I took it to a look mom and pop auto repair shop instead. They fixed it for $290 and it's now working better than ever. I've had ... read more
Expect to be put on hold, your appointment forgotten, and the person who eventually calls you back wants to know what they can do. No communication between people there. I will go back to owning Mercedes! Quite a different experience.
Went in looking for a car. No one came up to say hello, nothing.. disrepectful salemen. Showroom and inventory is a joke. Didnt have the car i was looking for.
I bought a 535 in May 2014 from P&W BMW. While finishing up the paperwork, I purchased a product called "1st place finish" after being strongly suggested by their manager Mike Brown. I was told that someone from their dealership would call me to set up an appointment for the service within a few days. Weeks passed and no one called. So I start calling them myself and again was assured someone would contact me for the appointment. After waiting for another six weeks and numerous failed attempts to get an appointment, I eventu... read more
Out of all the bmw dealers I've been to and experienced P&W BMW is the worst. You take your car to get it serviced next thing you know another problem popped up from nowhere and even though it's there fault they will charge you to repair it. The lot attendants drive your cars so reckless you wouldn't even realize. Oh, have you seen there car lot...it is such a disaster that's why they don't take customers to the lot they will rather tell you they will go get the car and bring it up to you. I thought they had standards but I ... read more
Do yourself a favor and work with anyone at P&W except Tom Morgan. Tom can be an alright guy when he's in a fine mood but looks can be deceiving. I have seen him get downright abusive towards customers he is not happy with. We can't all mesh, I suppose; however, wearing your heart on your sleeve is far from appropriate if you're just going to be juvenile about it. I highly suggest working with Brenda or any of the other available sales people... just not Tom Morgan. I've personally had a great experience with Brenda Graham.
Although I've had great experiences at other BMW Dealerships (A&L, Ganley)...P&W was by far the absolute worst experience that I've had so far. I was advised to pay for services on mulitple parts on my vehicle in which I did pay to get fixed. However, I drove off of the lot twice with my car not being fixed properly. Therefore, I had to return my vehicle to allow the "Service" Department to "fix" my vehicle again. I decided to trade my vehicle in, I was approved by a bank however the bank had requirements on the type of vehi... read more
Recently, I have a extremely terrible experience with P & W dealership. I am really disgusted by that. They lie in your face just to gain a couple of hundred dollar in sales. This is DEFINITELY damaging BMW's reputation. They first lied to you that the finance went through the BMW bank. But actually, they used a small local bank. Then they secretly added a couple of hundred dollars on the previous agreed sales price when I went to pick up the car. Then they lied to you that they will waive the bank processing fee. But actual... read more
I want to be clear that my 1-star rate is only for the finance people. My salesman Tom is great, no complain at all. However, the finance people are just cheaters and scam. They agreed to waive the bank processing fee for the loan, but they didn't do so at all, until I found the number was larger from my loan statement. They tried to cover their own mistake by letting me call the bank and see if the bank can refund the fee to me, which is totally RIDICULOUS. Even the bank thinks it's ridiculous, because they should know clea... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 1,846 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.