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BMW

4.2

About this business

Location details

4343 Stevens Creek Blvd, Santa Clara, CA, 95051, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.27,058 reviews
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Sharrae Gunn's profile image
Sharrae Gunn 
8 years ago

Service is top notch I am a huge fan of Stevens Creek BMW's service. Starting with those who greet you to drop your car off, they are always professional and courteous. My Service Advisor, Ken Evan who is the absolute best! He is a seasoned car service industry professional and ALWAYS sets my expectations appropriately and ALWAYS follows through to ensure these expectations are met in addition to following up on any questions I may have. Finally, from all of the other individuals who process payment (which is now online and ... read more

Business response:

Hi Sharrae, Thank you so much for the 5 Star review! We sincerely appreciate you taking time out of your day to review us and comment on the excellent service you received from Ken! We hope you have a wonderful day and we look forward to your next visit! -Your Stevens Creek BMW team 

X1 driver's profile image
X1 driver 
8 years ago

Friendly and helpful Very helpful and patient. Ron helped me decide on what I wanted with no pressure. I will go back when ready to purchase. 

Business response:

Thank you for the 5 Star review! We sincerely appreciate you taking time out of your day to comment on the excellent service that Ron provided to you and we look forward to doing business with? you again soon! -Your Stevens Creek BMW team 

Ruben Ruiz's profile image
Ruben Ruiz 
8 years ago

BMW Recall and service Work Very fast time at the check in service, clean Facilities, very courteous service Personnel, very clear explanation of the Job to be Done. 

Business response:

Hi Ruben, Thank you so much for the 5 Star review! We are so glad? that you enjoyed your visit and we look forward to seeing you next time! -Your Stevens Creek BMW team 

Karen Haley's profile image
Karen Haley 
8 years ago

Service at Stevens Creek BMW Steve and the crew at Stevens Creek BMW make servicing my care so easy! 

Business response:

Hi Karen, Thank you for taking time out of your day to review us! We sincerely appreciate your feedback and your kind words about Steve and we look forward to doing? business with you again soon! -Your Stevens Creek BMW team 

Hemel Yahya's profile image
Hemel Yahya 
8 years ago

Great experience, great new car! Best car shopping experience to date. Met with a few dealerships to find the right car. Always go to Stevens Creek for BMW! Great selection, great customer service, and left very happy! A special thanks to Perla, Kevin, Yesenia and Duncan for their warm and professional help. Really a great team of people! They even bought dinner for my pregnant wife because it was past her meal time, that's going the extra mile. My new car is perfect and I couldn't be happier. 

Business response:

Hi Hemel, Thank you so much for your feedback on your experience with us! We sincerely appreciate your kind words about Perla, Kevin, Yesenia and Duncan and we are so glad that you chose us for your purchasing experience. We hope you have? a wonderful day and we look forward to doing business with you again soon! -Your Stevens Creek BMW team 

BMW newbie's profile image
BMW newbie 
8 years ago

Excellent customer service I went to couple of other BMW dealerships in the Bay area before coming to Stevens Creek BMW. In general, they were all friendly and nice to work with. But @Stevens Creek BMW, I worked with Rocky Karimi. Very nice guy, knows very well the cars on the lot, different price ranges, will match you with a good car based on what you tell him (so make sure you know what you are looking for, it will save your time) and will give you a good deal. He gave me the car keys of the two cars that I liked the most... read more

Business response:

Thank you so much for the 5 Star review! We sincerely appreciate you taking time out of your day to review us and tell us about the excellent service that Rocky provided to you! We are so glad that you chose us for your vehicle purchasing experience and that we were able to help you find the perfect car to fit your needs?. We look forward to your next visit and hope you have a wonderful day! -Your Stevens Creek BMW team 

Kimberly Enamait's profile image
Kimberly Enamait 
8 years ago

Goldilox The Fox Kip was amazing, made the car buying experience seamless and almost too easy! I would highly recommend him to all my friends and family! Thanks Kip! 

Business response:

Hi Kimberly, Thank you for the 5 Star review! We are so glad? that you enjoyed your visit and that Kip provided you with excellent service. We look forward to your next visit and hope you have a wonderful day! -Your Stevens Creek BMW team 

Irene's profile image
Irene 
8 years ago

Fabulous service Our service advisor Ken was superb, attentive and knowledgeable 

Business response:

Hi Irene, We sincerely appreciate your feedback on the 5 Star service that Ken provided to you! We are so glad that you enjoyed your visit and we look forward to doing business with you again soon! -Your Stevens Creek BMW team 

Mary's profile image
Mary 
8 years ago

Stevens creek BMW Rocky helped us and he was so easy to deal with. He texted and called me when I had a question and was very informative about the car. 

Business response:

Hi Mary, Thank you so much for the 5 Star review and for choosing us for your vehicle purchasing needs! We are so glad that you enjoyed your? visit and we look forward to doing business with you again soon! -Your Stevens Creek BMW team 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.2 star rating with 7,058 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.