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BMW

4.2

About this business

Location details

4343 Stevens Creek Blvd, Santa Clara, CA, 95051, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.27,058 reviews
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i3er's profile image
i3er 
8 years ago

Stevens Creek BMW Smooth intake. Maintenance performed on schedule. No surprises when picking up. 

Business response:

Thank you so much for the feedback on your experience! We sincerely appreciate you letting us know that the maintenance performed? on your vehicle was quick and efficient and we hope you have a wonderful day! -Your Stevens Creek BMW team 

Pat Brassill's profile image
Pat Brassill 
8 years ago

Pleasant service experience at Stevens Creek BMW My advisor, Ken Evan was thorough and pleasant from intake to checkout, very personable as well. I will be back. 

Business response:

Hi Pat, Thank you for the feedback on your experience with Ken! We sincerely appreciate? your kind words about our staff and we look forward to your next visit! -Your Stevens Creek BMW team 

Joao Dossantos's profile image
Joao Dossantos 
8 years ago

BMW X3 Best buying experience we had. We have bought many cars before and this is the best sales people we have encountered. 

Business response:

Hi Joao, Thank you for the 5 Star review! We sincerely appreciate you choosing us for your vehicle needs and we are so glad that we were able to help you have the best experience? possible. WE hope you have a wonderful day and love your new car! -Your Stevens Creek BMW team 

Robert K's profile image
Robert K 
8 years ago

Great Help by Juan A in Service Drive I needed help with replacing some bulbs and wiper blades, Juan A. went out of his way to help, with both. Got me out quick and back on the road. Great team, he is a great team member 

Business response:

Hi Robert, Thank you so much for taking time out? of your day to review us! We sincerely appreciate your feedback on the service provided to you by Juan and we look forward to doing business with you again soon! -Your Stevens Creek BMW team 

AmarG's profile image
AmarG 
8 years ago

Stevens Creek BMW The entire staff (Service advisor Jeffrey Jones in particular) are awesome. 

Business response:

Hi Amar, Thank you for the 5 Star review! We sincerely appreciate your feedback on your experience with Jeffrey and look forward to your next visit! -Your Stevens Creek BMW team 

Bernardo Arce's profile image
Bernardo Arce 
8 years ago

BMW SERVICE EXCELLENT AND PROFESSIONAL ATTITUDE FROM PATRICK SERVICE PERFORMED ON TIME. 

Business response:

Hi Bernardo, We sincerely appreciate you taking the time to comment on the excellent service you received from Patrick! We are so glad that you chose us for your vehicle service needs and we look forward to doing business? with you again soon! -Your Stevens Creek BMW team 

Ashley Dela Cruz's profile image
Ashley Dela Cruz 
8 years ago

2007 Bmw 328i My experience of the bmw 328i is great but after I got my rear brakes and my fluid exchanges, the advisor I got they didn't vacuum inside of my car. MY advisor before derrick Elliot vacuum inside of my car every time I did a service from him for free along with a car wash. Since he don't work there anymore the new advisor that did my service was ok but I thought he would be able to vacuum my car for free. 

Business response:

Hi Ashley, Thank you for the great review and for choosing us for your service needs and we are so sorry that your vehicle was returned without being vacuumed. We appreciate your honest feedback and we will ensure this does not happen again during your next visit. We hope you have a wonderful day and look forward to doing business with? you again soon! -Your Stevens Creek BMW team 

BK's profile image
BK 
8 years ago

Great Service Experience! Wonderful service experience last week having my i3 serviced at BMW Stevens Creek. A loaner was provided, the car was completed on time and notification and communication (along with invoice) was all through text (preferred). Great! 

Business response:

Thank you for your feedback on your experience with our Service Department. We are so glad that we were able to provide you a loaner vehicle as well as quick and efficient service. We hope you have a wonderful day and we look forward to doing business with you again soon! -Your Stevens Creek BMW team 

Carolyn Smith's profile image
Carolyn Smith 
8 years ago

335I service/updates Steven's Creek BMW has stepped up their game and has a good team in place to take care of my car from the time you make the online appointment to the time you take delivery afterwards 

Business response:

Hi Carolyn, Thank you for letting us know about the 5 Star service you received? at Stevens Creek BMW. We sincerely appreciate your feedback and look forward to letting us know about your experience! -Your Stevens Creek BMW team 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.2 star rating with 7,058 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.