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BMW

4.2

About this business

Location details

4343 Stevens Creek Blvd, Santa Clara, CA, 95051, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.27,058 reviews
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John Drake's profile image
John Drake 
8 years ago

Servicing for brakes which were excessively noisy. Good work the brakes now work fine and no longer squeak. Thanks 

Business response:

Hi John, Thank you so much for taking time out of your day to review us! We are so glad that you enjoyed your visit and we look forward to doing? business with you again soon! -Your Stevens Creek BMW team 

SueMcP's profile image
SueMcP 
8 years ago

Recall repair Everything went smoothly. The only work that had to be done was an air bag recall, so I was glad they didn't push for me to have any maintenance done. 

Business response:

Hi Sue, We sincerely appreciate you taking time out of your day to review us! We are so glad that you enjoyed your visit and we hope you have a wonderful day! -Your Stevens Creek BMW team 

Vincent Genet's profile image
Vincent Genet 
8 years ago

Car purchase Very pleasant experience and absolutely nothing to complain about in relation to my recent car purchase at Stevens Creek BMW 

Business response:

Thanks for the feedback, Vincent. We strive to provide excellent service to our customers at Stevens Creek BMW. Wishing you a great day until the next time we meet! 

Walter Mann's profile image
Walter Mann 
8 years ago

BMW 7 Series I have had excellent service for the last 12 years at Stevens Creek BMW. 

Business response:

Thanks Walter, for leaving us this response. You really made our day today. 

Michael Casey's profile image
Michael Casey 
8 years ago

Stevens Creek BMW Service Derek Elliott did a great job getting some difficult-to-obtain parts needed for repair of my car. 

Business response:

Hi Michael, Thank you for the 5 Star review! We are so glad that you enjoyed your experience with? Derek and that he provided you with quick and efficient service. We hope you have a wonderful day and we look forward to doing business with you again soon! -Your Stevens Creek BMW team 

Guillermo Arnal's profile image
Guillermo Arnal 
8 years ago

Stevens Creek BMW Warranty Service I setup an appointment for my BMW 535i as I was experiencing an issue with loss of coolant and noise during morning startup. Process was very smooth from setting up the appointment to checking-in on the day of service. My service advisor (Ken) was very professional and insightful on all aspects of my reported concerns. All activity and estimates for time were well communicated. As my car was going to be there for several days I was provided a loaner car. Ken communicated with me daily to pr... read more

Business response:

Hi Guillermo, Thank you for taking time out of your day to comment on the excellent service you received during your visit! We sincerely appreciate your feedback and your kind words about Ken. We look forward to seeing you next time! -Your Stevens Creek BMW team 

John Freitas's profile image
John Freitas 
8 years ago

Stevens Creek BMW Absolutely Outstanding. The service and professionalism of the staff in the service department was over the top. 

Business response:

Hi John, This is the type of experience we love hearing about! Thank you for your feedback on the outstanding service you received during your visit and we appreciate? you choosing us for your vehicle servicing needs. We look forward to your next visit and hope you have a wonderful day! -Your Stevens Creek BMW team 

T.J. Gunter's profile image
T.J. Gunter 
8 years ago

Top notch customer service! I was very pleased with my buying experience at Stevens Creek. They were not pushy at all, including the finance department. When ready for another BMW I will be heading to Stevens Creek. Tam Do is an excellent salesman. 

Business response:

Hi T.J., Thank you for taking time out of your day to tell us about the 5 Star service that Tam provided to you during your purchasing experience. We are so glad that you enjoyed your visit and that we were able to help you find the perfect vehicle to fit your needs. We hope you have a wonderful day and we look forward to doing business with you again soon! -Your Stevens Creek BMW team 

Marlene Olson's profile image
Marlene Olson 
8 years ago

BEST SERVICE ANYWHERE Stevens Creek BMW has the BEST customer service anywhere 

Business response:

Hi Marlene, Thank you so much for the great review! We sincerely appreciate your feedback on the 5 Star service you received and we look forward to doing business with? you again soon! -Your Stevens Creek BMW team 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.2 star rating with 7,058 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.