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11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very pleasant to work with. I bought the vehicle by phone, Greg Schneff was very helpful in describing the vehicle and right to the point. He helped me get the deal i was looking for while making it easy. Vehicle was shipped to me and was as exactly as described. I am very pleased with the way they do business and look forward to doing business in the future. Thank You Greg Love Love the car!
Business response:
Thank you for your review and your business; we are pleased that your phone transaction went smoothly for you and look forward to working with you again. If you are ever in the Naples area, we hope you will stop by and say hello. Best Regards, Flavio Galasso General Manager
Rick made me feel comfortable, welcome and wanted....My last purchase from was not HALF as respectful as this time!! Thanks to Rick Camp for bringing some class to the table...
Business response:
Thank you for allowing us the opportunity to provide you with a quality sales experience. Best Regards, Flavio Galasso General Manager
Excellent staff, Kevin and Neal did a wonderful job. They made it one of the most pleasant car buying experiences I have ever had in 30 years. They were very profession, knowledgeable and courteous. Initially, the car was not detailed very well. The interior was not very clean but Kevin immediatly took the car to the detailing personnel and when they were done it was sparkling like new. I was very impressed with his initiative and demand for quality work.
Business response:
Thank you for your kind words regarding your experience with Kevin and Neal. Here at BMW we will settle for nothing less than providing our customers with the quality experience they deserve. Best Regards, Flavio Galasso General Manager
This is my sixth BMW and 5th from Germain. Always great service. Peter has sold me two cars. He is very professional and works hard for the customer durongvthe sale and on follow up. Excellent rep for BMW and germain.
Business response:
Congratulations on the purchase of your sixth BMW. We greatly appreciate your review and your business. Peter is definitely an asset to our team here at Germain BMW we are sure he looks forward to the day he can assist you in finding the perfect seventh BMW. Best Regards, Flavio Galasso General Manager
The sales experience at Germain BMW was very pleasant, and Mike Brin, our salesman, was very knowledgeable about the car and answered all of our questions as he demonstrated the vehicle to us. We test drove the car twice and both times Mike was very patinet in answering all of our questions and allowing us to test drive it as much as we wished. Once we purchased the car working with Mike and Chris Tuttle to agree upon a price, Mike was very helpful spending time to go over all of the vehicles operations, which are extensive,... read more
Business response:
Thank you for your business and your kind review. We hope you are enjoying your new vehicle and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager
Very happy with the experience. No pressure, very informative, and a very good value. Truly care about the customer. Appreciateall of the value added support after the purchase.
Business response:
I do not think I could have described our dealership any better myself. Thank you for your review. Best Regards, Flavio Galasso General Manager
Chris proved to be "customer focused" and as such was a good listener. Something I find rare in sales people in general and rarer still in auto sales. On his own he recognized a problem with the A/C unit and investigated a solution. Even though I was buying an "as is" 13 year old BMW 328i with 109K miles on it, he worked with service to correct the problem. I found Chris to be honest, direct and timely in his service.
Business response:
Thank you for your kind review and business. I hope you are enjoying your "new" pre-owned BMW. (it's new to you, and it is a BMW!) Best Regards, Flavio Galasso General Manager
BMW sales consultant, Steven Moyal presented me with a simple, honest and hassle free buying experience on a 2009 certifed pre-owned BMW. I received a fair price for my trade-in. Everything was explained to me in a professional manner that made me feel "at home" in the dealership. Easy to deal with and no high pressure tactics. Very friendly dealership.
Business response:
It is always such a good feeling when a customer says that they felt at home when visiting our dealership. I know for sure we have succeeded in doing our job to the best of our abilities when they leave feeling that way. Congratulations on your new rid; we all look forward to building a lasting relationship. Best Regards, Flavio Galasso General Manager
Our salesperson, Kevin Browne, was an absolute delight. He helped make the transaction smooth and hassle-free, all while exhibiting great charm and sense of humor. Kevin spotted what he felt to be a less than perfect detail after the car was sent out, and it immediately went back into the detail shop. We appreciate his high standards. Kevin also helped negotiate a fair deal with the trade-in of our two cars. He is a great asset to the BMW team in Naples, and we would highly recommend him to our friends. Sincerely, Diana Corr... read more
Business response:
We wanted to thank you for your kind review and business. You are right, Kevin is an assest to our team, we are lucky to have him. Best Regards, Flavio Galasso General Manager
BMW has a 4.8 star rating with 3,842 reviews.
BMW is open now. It will close at 7:00 p.m.