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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Jeffrey's profile image
Jeffrey 
6 years ago

Good experience Experience was very good. I called back to say I noticed a good performance increase at low speeds. That SW update was definitely a good thing. 

Business response:

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Diane's profile image
Diane 
6 years ago

330 service visit I have worked with Jeff Martin for many years. Jeff always is focused on providing great customer service and provides a good explanation of the service recommended for our cars. I feel like a get great service for a reasonable cost at Devon BMW. 

Business response:

Thank you for writing about your visit with us! I am happy to hear that Jeff was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Lawrence's profile image
Lawrence 
6 years ago

Recent service appointment Getting a loaner to use while vehicle was in for service. Also receiving the car back cleaned. Charlotte was great to deal with and answered all my questions. 

Business response:

Lawrence, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Daniel's profile image
Daniel 
6 years ago

Delivering once again! BMW of Devon provides great, courteous service and done on time. The waiting area is great as well. Keep up the good work, team! 

Business response:

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Len's profile image
Len 
6 years ago

Pleasant experience Everyone was pleasant, professional and helpful. The loaner car was terrific. The paperwork proces was acceptable time wise, and the waiting room comfortable. 

Business response:

We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Judith's profile image
Judith 
6 years ago

Great service BMW owner from out of the area towed into Devon BMW with a flat tire from Route 476 and route 1. Staff was friendly and sympathetic to someone in need of prompt service and soon had me and my pet back on our way. Thanks for your service! 

Business response:

We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Albert's profile image
Albert 
6 years ago

M4 service Top notch start to finish. Would highly recommend. Great facility, friendly staff. Convenient hours. Close to home. Jeff Martin is the best 

Business response:

Albert, we appreciate your kind words about our service team. Thank you for choosing BMW of Devon for your vehicle needs. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Piyush's profile image
Piyush 
6 years ago

Great Service Prompt delivery, excellent service and helpful service advisor. Discount on State and Emission Test, would recommend to fellow BMW owners . 

Business response:

We cannot thank you enough for your wonderful review of BMW of Devon and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Sudhindra's profile image
Sudhindra 
6 years ago

Excellent customer service Really care about your customers - quick and high quality reliable service and repairs. Highly dependable- You can trust them completely. 

Business response:

Thank you so much for your review, Sudhindra! Happy customers are our goal and our mission at BMW of Devon, and it's exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don't hesitate to let us know. Best, Shannon Johnson, Customer Experience Manager, (727) 791-9498 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.