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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Eli's profile image
Eli 
6 years ago

Excellent service and very accommodating! Very quick and efficient service. Everything was to the point with no wasted time. No haggle with the negotiating. Rick was resourceful and supportive throughout the process. Car detail department was very professional, courteous and accommodating. 

Business response:

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Mike Todak General Manager - mike.todak@bmwofdevon.com 

Dennis's profile image
Dennis 
6 years ago

Great service experience. Courteous, quick, professional and pro-active. Took me immediately without an appointment to address my problem. Technician performed the required repairs and I was on my way in less than 2 hours. 

Business response:

Dennis, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Ruth/Ernest's profile image
Ruth/Ernest 
6 years ago

Outstanding service The service Jeff provided is outstanding. He is the best service advisor . He have years of experience and he knows the cars very well. 

Business response:

It's great to know that Jeff provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Shannon Johnson, Customer Experience Manager, (727) 791-9498 

Carol/Rodney's profile image
Carol/Rodney 
6 years ago

great service Jeff our advisor is the best. knowledgeable and courteous. I think the wait area for clients is far behind the other car companies in the main line of phila 

Business response:

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Jeffrey's profile image
Jeffrey 
6 years ago

Devon is A PLus Its always A plus, they treat us like family. great experience from top to bottom. Would go back and refer people in a heartbeat. 

Business response:

Jeffrey, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at BMW of Devon! If there is anything else we can do for you, please feel free to give us a call. Best, Mike Todak General Manager - mike.todak@bmwofdevon.com 

Anthony's profile image
Anthony 
6 years ago

Great Service Service representative Bill is always a pleasure to deal with during all of my visits, even when I don’t have an appointment. 

Business response:

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Colleen's profile image
Colleen 
6 years ago

Great service Service was due, they took my car and returned it as soon as it was done. Pleasant experience. I was able to get appointment as soon as I called 

Business response:

We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Rachel's profile image
Rachel 
6 years ago

Awesome, Friendly, Welcoming Service! We started out just "looking", but ended up buying a car thanks to the informative, low-key, no-pressure experience! Everything from sale to pick-up was very smooth. 

Business response:

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Mike Todak General Manager - mike.todak@bmwofdevon.com 

Jeffrey's profile image
Jeffrey 
6 years ago

BMW of Devon Experience they treat me and my car as if I was the most important part of their business. Great communication and with the recent issues with BMW of North America, Devon was great to deal with and made the situation right. 

Business response:

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Mike Todak – General Manager - mike.todak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.