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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Friendly service Everyone is friendly and professional. Service was completed quickly. Overall it is a great experience. We prefer Devon to Otto's which is 3 miles from our home.
Business response:
Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
State Inspection Responsiveness of Bill and Eric via text messaging on the status of my car and completing my state inspection. Thank you.
Business response:
Vincent, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received. If there is anything more that we can do, please come back and see us again. Take care! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great service I had a nail in a tire and we were traveling. I called and they said they were booked, but to bring the car in. When I brought it in they told me that the car was due for a service. They replaced the tire and did the service even though I did not have an appointment. I feel that is great service.
Business response:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great service. The service I received from Anthony, my service advisor, was fabulous. He was into the details and kept me informed from start to finish!
Business response:
Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great Service and well organized Everything from start to finish was very easy. Jeff Martin handled my appointment and one of the mechanics noticed a vibration in my car and was able to diagnose and fix the issue. The easy in and out was also a big plus along with the car wash which I used on the way home.
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great experience Very accommodating and friendly every step of the way very professional. Let me drive every car I wanted until I made my final decision.
Business response:
Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Mike Todak General Manager - mike.todak@bmwofdevon.com
Service and warranty work Everyone is friendly and seems to care about me having the right work done at the right time. They also look for ways to make sure I limit my time there. Jacki is awesome.
Business response:
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great Service My service tech kept me informed of the status and, since there was an unexpected problem, provided a loaner vehicle so that I did not have to wait at the dealer.
Business response:
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
BMW I3 sale John, our salesman was not pushy, easy to work with. They gave me plenty of options and no surprises. I would recommend Devon BMW.
Business response:
Thank you so much for taking the time to share your feedback with us!We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Mike Todak General Manager - mike.todak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.