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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
great experience phil, jim and tori were awesome. they couldn't have made it easier. from the moment i walked in the door until i left with my new car.
Business response:
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Todak General Manager - mike.todak@bmwofdevon.com
service everyone was pleasant and work was done in a timely manner. I enjoyed the coffee, bagels and water ! The waiting room was very clean.
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great Customerr Service Customer focused. I know exact what I'm getting, the service and the cost. The service representative and front desk folks are very friendly.
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great Service The customer service by all employees in all departments of BMW of Devon is outstanding. They treat everyone professionally and warmly. I've always received phenomenal service during each visit.
Business response:
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Excellent customer service I was able to get a quick appt in the event of an emergency and customer service was excellent. Free voucher for car wash was a plus. Just wish I didnt have to wait.
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great Service No hassle. Done on time. Consistently good service and set realistic expectations on when the car will be done. Quality of loaner car was great.
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Fast, friendly, and easy service I easily made an appointment online. My intake was quick and everyone was friendly. My options were explained to me, the needs my car had were clear and my questions were answered, and the work was done fast as well. There was a comfortable spot for me to set up my laptop and work while I waited.
Business response:
Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Routine Service Fast, efficient, transparent. Everything went as well as you could have expected. Very happy with the turnaround time and glad I wasn't pressured like Thompson BMW to commit to maintenance without them actually inspecting the car first.
Business response:
To say thank you is not enough, Brian! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by BMW of Devon again! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Excellent Communication with my advisor and other help offered by the staff. Everyone was pleasant and helpful on the phone at the dealer and in getting my car.
Business response:
Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.