This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent experience The customer service from the Sale to the Service..The sales and service team are very knowledgeable and that what is needed when you purchase or have your vehicle serviced.
Business response:
Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great service My experience was simple and fast. Checked me in and got me into my loaner within 30min. Called me to inform me of issues and how long it would take to repair.
Business response:
Hi Lynard and thanks for the great feedback! We're very happy that our service team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
excellent excellent perfect always please improve pick up service to long standing out side waiting always a pleasure working with you faulks at Devon hill on my 6 th BMW
Business response:
Leon, thank you for the feedback! We are happy to hear about your positive experience, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Prompt service. Each time I take my car to Devon BMW I receive quality service. The wait is never too long, they are courteous and knowledgeable. Always a pleasant experience.
Business response:
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great service, friendly staff, comfortable setting Always greeted with a friendly staff member. They make you feel comfortable from your car being serviced to making sure your comfortable while you wait.
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Sales Review Courteous, knowledgeable and no pressure selling. Each person in the sales process was helpful and polite. Facilities are pleasant.It is unfortunate that the paper processing could not be simplified. Otherwise all is good
Business response:
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Mike Todak General Manager - mike.todak@bmwofdevon.com
After Sale Questions Everyone seems to genuinely care about doing the right thing and making sure you are happy. It is a positive environment.
Business response:
Thank you so much, Robert! It was truly a pleasure to have you as a customer, so we're happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Mike Todak General Manager - mike.todak@bmwofdevon.com
Great............................................. The sales person Phil M was a class act from start to finish and the whole process could not have went better
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Mike Todak General Manager - mike.todak@bmwofdevon.com
Scheduled service Eric is amazing. Loaner car is so needed I always appreciate that I never have to worry about getting to work
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 9:00 a.m.