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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good Service Everything was fine. Everything went smooth and I love my car. Was sure if I could go from the 5 to the 3 but I like it.
Business response:
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Todak General Manager - mike.todak@bmwofdevon.com
Great service I was very satisfied with my visit. The texting feature that was recently introduced is makes communication much easier. All repairs were completed in a timely fashion.
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great service and facilities! Great, hassle-free service with very nice accommodations for waiting customers. A very high quality experience and I highly recommend it.
Business response:
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Enjoying my i3 purchase Our Salesman Brad was very knowledgeable, but never pushy. Made helpful suggestions, like taking the train to the dealership and made sure I was picked up when I arrived. Let us take our time to make a decision to purchase the i3.
Business response:
Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Brad's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Mike Todak General Manager - mike.todak@bmwofdevon.com
Best buying experience Working with Aris Smith and Andrew Krier via email was very easy. Both were very responsive and extremely professional. Andrew recognized us in the parking lot immediately, welcomed us and escorted us to the lounge. “Fish” accompanied us for the test drive and was very cordial. Lisa Puggi was very professional and personable. Andrew was exceptional. These four team members made our experience pleasurable and we were very happy to have made the drive from Connecticut.
Business response:
We're delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Mike Todak General Manager - mike.todak@bmwofdevon.com
BMW Devon Probably the bes t in the 2 years of owning my BMW. Smooth check in at the garage ,my advisor Jackie was quick to greet me minutes after I checked in. She knew everything that was needed for my car and added the tire pressure warning that had just cropped up to the work order. I liked how she had the loaner car all ready set up , no need to go to a different person. And the texting option and immediate response time was perfect. Would appreciate if Jackie could be my advisor going forward.
Business response:
Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don't hesitate to reach out. Otherwise we wish you miles of happy driving. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Good buying experience sales rep, Greg DiRocco was very nice and not pushy. The dealership had a good inventory of vehicles to choose from.
Business response:
Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Mike Todak General Manager - mike.todak@bmwofdevon.com
Quick and pain free tire replacement I had a screw in my tire so I called them, they told me the tire was in stock and to come right out. Within an hour of getting there, I was leaving with a new tire on my X5 and was glad they were my BMW dealer of choice!
Business response:
Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great service. Knowledgeable and friendly. The professionalism, expertise, and friendliness of the staff was impressive. My sales advisor was Drew Wendle. His fund of product knowledge can only be described as encyclopedic! He was patient, friendly, and unhurried. I never felt pressured - he had the grace to allow the car to sell itself. I could not be more satisfied with my experience at BMW of Devon. I plan to purchase from them again, this time for my wife. I would recommend them to anyone.
Business response:
What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don't hesitate to call or stop in should you have any questions. Mike Todak General Manager - mike.todak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 9:00 a.m.