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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Garrett's profile image
Garrett 
7 years ago

Fantastic service! MMW Devon immediately took us in even though it was Saturday because of issue we were having! Totally unexpected. Great customer service! 

Business response:

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Theresa's profile image
Theresa 
7 years ago

Excellent service and courteous staff The staff members are pleasant and courteous. I rarely have to wait to see a customer service representative when I arrive. 

Business response:

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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Amy 
7 years ago

All around great experience We worked with Brad, who was friendly, knowledgeable, and not too pushy. He was patient with us, and our kids, and took us out for multiple test drives to help us decide which car was best for us. Once we decided on the x1 he worked hard to find us the right one with all of the packages and color we wanted. It was a great experience. We definitely recommend Brad and the dealership, and will come back in the future for our next BMW. 

Business response:

We're excited to see that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Todak General Manager - mike.todak@bmwofdevon.com 

Maureen's profile image
Maureen 
7 years ago

Service department is great The service technician was great. He did a great job explaining what needed to be done to our car. Quick fast service. 

Business response:

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Wendell's profile image
Wendell 
7 years ago

Great service Joe Waldron's attention to the detail of my needs and wants. Very pleasant but extremely professional and satisfying. I've never purchased a car within 30 minutes of meeting a salesman. 

Business response:

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Mike Todak General Manager - mike.todak@bmwofdevon.com 

Jennifer's profile image
Jennifer 
7 years ago

Awesome BMW dealer Phil Milewski - he has the perfect balance of friendly personality and customer service. Hi “EQ” - he just gets it. Not pushy in any way but skilled in making an offer attractive. Talanted man. 

Business response:

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Mike Todak General Manager - mike.todak@bmwofdevon.com 

Zhong's profile image
Zhong 
7 years ago

quick and easy purchase quick and easy process and no high pressure situation when negotiating prices, options and trade in. of course, do your study first and do not compare prices afterwards! 

Business response:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Mike Todak General Manager - mike.todak@bmwofdevon.com 

Joseph's profile image
Joseph 
7 years ago

Great staff and clean facility Staff is friendly and keeps you informed. I would most likely recommend this dealership to colleagues and friends who are in the market for a car. 

Business response:

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Mukesh's profile image
Mukesh 
7 years ago

New Car Purchase Rick Osberg was a pleasure to deal with and made the buying process smooth once he understood my requirements. Was patient during the test drive and price negotiation. 

Business response:

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Mike Todak General Manager - mike.todak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is closed now. It will open on Monday at 9:00 a.m.