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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
T. White The service manager Mr. Hudak went out of his way to assist me. He took his time and explained the things we discussed in detail. Mr. Hudak is the consummate professional.
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great experience! I had a great salesman Phil Milewski who went above and beyond to find me what I was looking for.
Business response:
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Mike Todak General Manager - mike.todak@bmwofdevon.com
BMW service Greeting on pull up arrival and escort to waiting area.Service Advisor very personable, sat down in the waiting area to update me, good judgement of time needed.I have tried the service at your competitors, you guys are doing everything right.
Business response:
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Buying experience Sales Rep cut to the chase and gave me the best deal without going back and forth with "the manager"
Business response:
Thanks for giving us the opportunity to service you with great customer service. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Mike Todak General Manager - mike.todak@bmwofdevon.com
Above and Beyond My service adviser and his team kept me informed of the status of my repair and went out of their way to make sure the time without my car did not inconvenience me in any way. To accommodate my insane work schedule and a much needed vacation, they delivered not one but two cars to me so that I was not without transportation. This showed me they realized the inconvenience and were going to do everything possible to make sure their friend was taken care of. This is my 3rd BMW and all but one was serviced at De... read more
Business response:
Thanks for your awesome review, Allen! I'm very happy to hear that our team was of such great help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great! Frank Muto and Chris Blazer Always a pleasure to deal with!! Thanks for everything with helping me get my new car! Damon Michels
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Mike Todak General Manager - mike.todak@bmwofdevon.com
Great service Overall experience is awesome I can say. Good quality repairs. Little bit of improvement with facilities would really give a great experience to customers
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Satisfied Customer My advisor did a good job managing my expectations. I was very satisfied with the repairs done. The facility is clean and orderly.
Business response:
We're excited to see that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Great dealership and amazing customer experience! Everyone there is super friendly and I had quick service. They also have a great waiting area with drinks and snacks. Clean dealership with a large car offering.
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is open now. It will close at 5:00 p.m.