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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Jeffrey's profile image
Jeffrey 
7 years ago

Service questionable The bagels were soft in the waiting area and I had a chance to meet a salesman, by chance, and he was extremely delightful. Phil Milewski ... great guy. 

Business response:

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Thomas's profile image
Thomas 
7 years ago

First time at BMW of Devon I enjoyed the valet service. I thought the shop was clean, and all of your personnel acted professional and courteous. 

Business response:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Adele's profile image
Adele 
7 years ago

Wonderful sales associate Phil Milewski deserves 100% of the credit for my decision to lease a car from BMW Devon. He was generous with his time and understanding of my needs. I would recommend him to anyone interested in a BMW. Give him a raise! 

Business response:

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Mike Todak General Manager - mike.todak@bmwofdevon.com 

Karen's profile image
Karen 
7 years ago

Great service. Excellent. No problems. Everything has always been taken care of on the first try. Always have been able to get a loaner car if needed. 

Business response:

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Donnamarie's profile image
Donnamarie 
7 years ago

Prompt, Considerate, Knowledgeable 1. ease of getting an appointment when I need it 2. knowledge of ALL personnel at dealership 3. feel as if they respect me as an individual and value me as a customer 

Business response:

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Jeffrey's profile image
Jeffrey 
7 years ago

Quesitonable service Long wait due to lack of service. Should have been given a loaner so that I could run errands, as I was waiting for an inspection for over 5 hours. 

Business response:

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Dishon's profile image
Dishon 
7 years ago

Professional Service Bill K and the Service Manager make you feel like your business is appreciated! I would recommend for all BMW Service needs. 

Business response:

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Joy's profile image
Joy 
7 years ago

Great service The whole staff was friendly and helpful and made the process of buying my car easy. My sales rep was also helpful and made sure the car was clean and the gas tank filled before I left. 

Business response:

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Mike Todak General Manager - mike.todak@bmwofdevon.com 

Raul's profile image
Raul 
7 years ago

Effective and professional Efficient and professional, from appointment to reception. Knowledgeable and effective advisor, good loaner car service. Clean and organized, good waiting area. 

Business response:

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is open now. It will close at 5:00 p.m.