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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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John's profile image
John 
7 years ago

Reg service oil and pa sticker Shuttle service, clean waiting area, curtious staff , ease of booking appt, good knowledge of maintenance schedule for my model 

Business response:

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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A Donald 
7 years ago

Flat tire Got immediate attention despite having no reservation. All the staff were helpful. Tire work was done two hours faster than promised. I had a very cool loaner. 

Business response:

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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Carolyn 
7 years ago

BMW OF Devon I was in and out easy with a loaner. Friendly and courteous service staff..I enjoy shopping at nearby stores and shops. 

Business response:

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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Karen 
7 years ago

Great service Very efficient. I was in the Philly area from out of town and was juggling a full day of meetings. ...and I got a nail in my tire. They got me going - and Andy drove me to my office so I didn’t have to wait at the dealership. What a great experience! 

Business response:

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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Jeffrey 
7 years ago

Great Experience as Always First rate from start to finish, as I have experienced in the past. This is perhaps the 6th or 7th BMW my wife and I have leased from BMW of Devon Hill. 

Business response:

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Mike Todak General Manager - mike.todak@bmwofdevon.com 

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Tarik 
7 years ago

Great Experience! Drew and Mike made it easy. They were very knowledgeable and patient through the process. I would definitely buy from them again. 

Business response:

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Mike Todak General Manager - mike.todak@bmwofdevon.com 

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David 
7 years ago

Great service Eric kept in touch with me throughout the day with regards to how my vehicle was progressing through service/inspection and the loaner car was great. 

Business response:

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Ivi's profile image
Ivi 
7 years ago

Great service Ben is always so helpful and I leave a happy customer This is my second bmw that I buy from him 

Business response:

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Mike Todak General Manager - mike.todak@bmwofdevon.com 

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Karen 
7 years ago

State inspection/emissions My experience was not as well as in the past. Appeared some reps more on top of their clients then others. I was asked to wait in the waiting area for a shuttle. Meanwhile, a rep was with client who also need shuttle service and was getting it taking care of. I got up at this time to remind the staff at the desk that I was also waiting for a shuttle as I think I was forgotten. 

Business response:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is open now. It will close at 5:00 p.m.