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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent buying experience Andrew was amazing. He is so professional and knows his bmws. He made this the easiest car buying experience I’ve ever had.
Business response:
Thank you for taking the time to share your feedback regarding your experience at BMW of Devon and congratulations on your new vehicle! Buying a new car is a huge step and we're honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
Scheduled Service The service was completed on a timely basis and was kept informed about the progress while I was waiting. Rony was very friendly and understood my issue. Due to impending snow, it was completed very promptly.
Business response:
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At BMW of Devon, we value our customers and we look forward to seeing you on your next visit. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
david s very professional and at the same time friendly. Easy process to complete purchase. I think this could be my 8th transaction with the Sloane organization.
Business response:
We love hearing about customers that have a terrific experience at BMW of Devon. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
Great customer service! The Customer service from the receptionist, sales person and finance manager were exceptional! The team made us feel very welcomed, at ease and worked with us to get the best deal. I will absolutely refer them to friends and will drive a long distance to purchase a vehicle again.
Business response:
Thank you for leaving us this review, Denise. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
Professional staff, Great service, Nice facility My sales rep Mr. Tate was very professional and accommodating. The staff is Professional and courteous, Great service and Nice facility.
Business response:
Thanks for the great rating, Harry. We're pleased that everything went well for you. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
Great service, pleasant environment, felt importan Kept me In communication with everything that was going on with the car. Exceeded my expectations, I felt important. I was given a loaner car to use without any questions.
Business response:
Von, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Service Review Helpful and thorough. Customer service is great, and they remain in contact with you while your car is being serviced.
Business response:
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great Service and follow up Overall the service appointment went pretty smoothly. The Service Advisor, Eric was very patient in listening to my service requests and worked up on them. He kept me well informed through texts/phone call on the status of the service.
Business response:
Ajay, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great Service and great communication The communication. The service. The upfront frankness was excellent. There is a trust worthiness factor to it, which you sometimes don't get it from dealer services.
Business response:
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is open now. It will close at 5:00 p.m.