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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Aaron's profile image
Aaron 
5 years ago

Absolutely a rockstar team Frank was truly outstanding not only at the technical level but also at the relational level. I would and will come back to buy from him again no questions asked. In finance Chris too was nothing short of stellar. These two made the deal absolutely seamless. 

Business response:

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com 

Michelle's profile image
Michelle 
5 years ago

A Service I enjoyed working with Anthony. He was well informed regarding the process, was easy to communicate with and was very courteous and respectful. I also appreciated the proactive steps that were suggested to limit my time at the dealership when coming to pick up the vehicle. After taking the vehicle home, I went back to Anthony with a minor issue and he was quick to work with the service department and have my issue resolved right away. I appreciated that he still was available and engaged in helping even after the s... read more

Business response:

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100 percent customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com 

Michael's profile image
Michael 
5 years ago

Mike S. Being able to schedule service, on line, to meet my schedule is a plus. The check-in process was pleasant an efficient. There were no surprises and no one tried to sell me more than what was needed. In and out in a timely manner. 

Business response:

We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com 

Robert's profile image
Robert 
5 years ago

Great sales process Relaxing and easy sales process made experience the best. I would recommend dealership in the future to others interested in BMW. 

Business response:

Robert, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com 

Allen's profile image
Allen 
5 years ago

Never disappointed It's a no-hassle experience. For the most part your service advisor takes care of everything. They could be a little better at getting back to you with costs, etc. 

Business response:

Thank you for the great feedback, Allen! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Lisa's profile image
Lisa 
5 years ago

Great Service First class service and always have a loaner available for me so I don’t have to waste my time in the waiting room. 

Business response:

Lisa, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Robert's profile image
Robert 
5 years ago

Great Very professional and organized well. No waiting at ally hat is all I have to say at this time thank you 

Business response:

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At BMW of Devon, we value our customers and we look forward to seeing you on your next visit. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

David's profile image
David 
5 years ago

Best Dealer Anywhere Every person we dealt with was pleasant, helpful, knowledgeable, and professional. We were treated like family. This dealership has honesty and integrity. 

Business response:

At BMW of Devon, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com 

Devonia's profile image
Devonia 
5 years ago

Great service and clean work place Always on time and very respectful towards the customer and tell you posted on everything that’s going on with your car, or truck 

Business response:

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is open now. It will close at 5:00 p.m.