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BMW
- Automotive
- Phoenix, AZ
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
18018 North Scottsdale Rd., Phoenix, AZ, 85054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
BMW North Scottsdale has a knowledgeable staff and a state of the art facility. Unfortunately they consistently low bid the value of trade in vehicles. Although this dealership is close to home and a place where I have purchased/leased multiple vehicles, I find that if I take my business elsewhere in the valley I get ten percent more for my BMW trade. This has happened twice in the past seven years. The service department is great and I would highly recommend it.
Leased a new X4M while visiting Scottsdale and shipped it home to New York. It,s now over 5 months and no registration or license plates
"Leased a new X4M while visiting Scottsdale and shipped it..." Leased a new X4M while visiting Scottsdale and shipped it home to New York. It,s now over 5 months and no registration or license plates
"Bought a "recertified" BMW from North Scottsdale BMW...." Bought a "recertified" BMW from North Scottsdale BMW. Paint is peeling from a sloppy repair on a car they said had no accidents and met rigid "recertification standards". Must be a pretty low standard for "Recertified BMW". Body shop I checked with said there was no way they did not know the car had been repainted to cover up damage prior to "recertification".
"If you are looking to purchase a vehicle here please find..." If you are looking to purchase a vehicle here please find another place. I was looking for a Vehicle and was committed to purchasing and when we agreed to terms and me to pick up the car Monday the salesmen John splitek was not very attentive and took forever to respond while texting over the phone. He agreed to have me go up there and later told me the car was sold in the morning. This is something he should’ve have know. This has been the worst experience and n... read more
"bad work ethics" I was sent to north Scottsdale BMW for air bag recall, after they replaced it none of the steering wheel controls work. I live over 100 mls from them so when I called I was told to bring the car back but I would have to pay them to check and repajr the car. I never had this problem till they worked on it.
"Buyer beware....." Whether it is sales or management, the attention to detail is not there as nothing gets addressed properly. It is more like a 'bait and switch' to get you in the door, then they over-promise and under-deliver when it comes down to doing actual business. Their new slogan for the sales/management team should be: "We are not afraid to walk away from you if we don't get that extra buck." Buyer beware.....
Sent my 20 year old son an email saying he's almost at a year since purchase and he MAY need a service. Nothing about service contract ending at all. Makes appointment, they say nothing. Shows up for service and they tell him his contract expired 4 days ago and he can buy a new one for $3K or pay $1400 for today's repairs. Rude and treat a kid very unprofessionally. Needless to say pulled the car out of there and will not be back. Probably not buy a BMW again after owning several for many years. Back to Mercedes where they k... read more
Unprofessional rude is an understatement. Mark who is in charge of the service department is extremeky rude and unprofessional and the worst representative BMW could ever have employed. BMW North Scottsdale service department overcharge and scam their customers. The service department should be audited and reviewed for unprofessional service and rude customer service.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,377 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.