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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Jane's profile image
Jane 
6 years ago

Service Bill Jacobs was a great experience. I never had such a pleasant experience while getting my service done on my 3-series. Alex Flinn was very helpful and was great at recommending the needed services for my car. 

Business response:

Jane, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care! 

Chris's profile image
Chris 
6 years ago

Service Vehicle was towed to Bill Jacobs BMW. Alex flinn was my Service Advisor and was prompt in getting my vehicle fixed up. Awesome service and great dealership experience. Thanks again. 

Business response:

Chris, we are so happy to read such a great review about Bill Jacobs BMW! We look forward to your next visit! Take care! 

Karen's profile image
Karen 
6 years ago

Service Dealt with the best Service Advisor. Alex Flinn at Bill Jacobs BMW was a pleasure in doing business with. He was able to answer all questions and gave honest feedback. Thank you 

Business response:

Hi Karen! We're so happy we were able to help you out! We can't wait to see you again, have a great day. 

Sandra's profile image
Sandra 
6 years ago

Service Alex Flinn was awesome. Very easy to deal with was honest and letting me know what was mandatory and what other repairs I can plan for in the future. A great asset to the dealership. Thank you again. 

Business response:

Hi Sandra! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW 

Stephanie's profile image
Stephanie 
6 years ago

Service Bill Jacobs BMW was a great experience. Alex Flynn did a wonderful job and he was patient in explaining things. Was able to make a service appt quickly. Fantastic place to do business. Thank you again. 

Business response:

Hi Stephanie, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! 

Laura's profile image
Laura 
6 years ago

Service repair Alex Flinn was excellent in handling my service repairs and dealing with my extended warranty. He was able to handle it very quickly and explained everything in great detail. I would definitely recommend him to anyone looking to have repairs performed at Bill Jacobs BMW. 

Business response:

Hi Laura, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! 

Justin jones's profile image
Justin jones 
6 years ago

Service Thanks Alex Flinn for the great service. Alex was very knowledgeable and helpful throughout he entire process. My service was smooth and effortless. Thanks again and look forward to seeing you next time 

Business response:

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! 

William Hamilton's profile image
William Hamilton 
6 years ago

Service I recently visited here to have my vehicle serviced. The service advisor Alex Flinn was friendly and very knowledgable about BMW. He did a fantastic job with the overall of my service. Will definitely be back for service. 

Hugo's profile image
Hugo 
6 years ago

Service Thank you Alex Flinn for all your hard work. Great pleasure working with you. Looking forward to doing my vehicle maintenance with bill Jacobs BMW. 

Business response:

Hi Hugo! We're so happy Alex was able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.