BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
Select a rating
Brenda's profile image
Brenda 
5 years ago

Great Service Advisor, Moe! I brought my vehicle to Bill Jacobs and Moe went above and beyond for repairs. He was excellent and I will surely bring my vehicle back to Moe! 

Business response:

Brenda, we are so pleased you enjoyed your visit to Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help! 

Dave Busco's profile image
Dave Busco 
5 years ago

Great service and honest Jeff is fantastic and honest. The work they do is always very good. 

Business response:

Dave, your satisfaction is our top priority. We look forward to helping again in the future. Take care! 

Mary's profile image
Mary 
5 years ago

Serviced I recommend you go to Bill Jacobs BMW for service on your BMW. Alex Flinn and staff are really friendly and make you feel welcome. Nice and open with plenty of amenities. 

Business response:

Mary, thank you for sharing your positive experience! We look forward to your next visit! Take care! 

Joe Manzari's profile image
Joe Manzari 
5 years ago

Bill Jacobs BMW Naperville Excellent service and support from my service manager 

Business response:

We appreciate your review, Joe! We're always happy to provide excellent service. Please don't hesitate to reach out to us if there's anything more we can do! 

Matthew Angela's profile image
Matthew Angela 
5 years ago

Bill Jacobs BMW Jeff H is always helpful, detailed oriented, and courteous. 

Business response:

Hi Matthew, we're glad Jeff could help you out! We appreciate you taking the time to leave a review of your experience, and we hope to be of assistance in the future. Take care! 

Jonathan's profile image
Jonathan 
5 years ago

Service Had some repair work done at Bill Jacobs and was happy with the service. I’ve owned my BMW for 4years now and needed to get repairs done. Alex Flinn was a big help and was very good at giving me all the details on what was needed. 

Business response:

Jonathan, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you're ever in need of more help, please let us know. We hope you have a great day. 

Tom Dahlstrom's profile image
Tom Dahlstrom 
5 years ago

Mo Ali is the best Mo is the best! He is the best Service Advisor at Bill Jacobs BMW! 

Business response:

Tom, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out! We hope you have a great day. 

Dan D's profile image
Dan D 
5 years ago

Excellent service Great service, great facilities and knowledgeable technicians. 

Business response:

Dan, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out! Take care. 

Dino Vrselj's profile image
Dino Vrselj 
5 years ago

Mo Service Advisor Mo was great and represents your dealership well. Thanks Mo. 

Business response:

Dino, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a wonderful day. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.