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2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great service experience I get all my services done at bill Jacobs BMW. My service advisor Jeff H. is the best. Always on time with repairs and really good at keeping me updated on any repairs that are being performed!
Business response:
Hello David, thank you for your great comments about the quality of service our staff provides! We're glad Jeff could help you out, and we are always more than happy to assist you if anything else comes up. Thanks again for your business!
Excellent Customer Service and sales! Excellent customer service by all at the dealership. Such a comfortable place to buy a car. Thank you to our sales Rep Mohammed Elkhatib and our finance person! Both were amazing!
Business response:
Thank you for sharing your experience! Customer service is one of our top priorities, so we really appreciate your positive comments. If there?s anything else we can do to assist you, please don?t hesitate to reach out!
Wonderful, wonderful experience Thank you so much for making my car buying experience a memorable one.
Business response:
Victoria, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.
Mo Service Advosor Mo is my go to Service Advisor ... he is very professional and skilled in his job.
Business response:
Chris, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out! Take care.
BMW Service Thanks to Mike A and the entire Bill Jacobs service team, great attention to me and my car needs, always take the time to provide recommendations to make sure my vehicle is maintained.
Business response:
Hi Kevin, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a wonderful day.
BMW Service Thank you Mike Alwin and everybody at Bill Jacobs for the great service from sales to the service department.
Business response:
Hello Michael, we're happy to hear you had a great experience with our team! If there?s anything else we can do to assist you, please don?t hesitate to reach out. Thanks again for your business!
Service I have owned by BMW for two years and have always had a great experience at Bill Jacobs BMW. Alex Flinn was great. He always makes you feel important and valued as a customer.
Krzysztof G We purchased the vehicle from Bill Jacobs BMW in Naperville. David was our salesperson and he was excellent . He was knowledgeable and made our overall experience excellent. He did his best to make the deal work and always made sure he would do his best . He did not disappoint. I have bought many cars but this has to be one of my best experiences. I will be back in the future and will recommend to others looking at BMW
Business response:
Krzysztof, we're glad you had such a wonderful experience with David! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again for the recommendation, and have an amazing day!
Best new car buying experience ever! Best buying experience I have ever had. My salesperson, Omer Aslam, was awesome. I definitely recommend Bill Jacobs BMW and Omer Aslam to friends and family!
Business response:
We're so glad to hear that our sales team could provide you with a five star car shopping experience. Please let us know if there is anything else you may need from us; we're always happy to help! We hope you have a fantastic day, and enjoy your new car!
BMW has a 4.9 star rating with 3,753 reviews.
BMW is open now. It will close at 9:00 p.m.