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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service I worked with Alex Flinn today and was happy with the service. He made my visit very easy and quick. I also liked how they were able to show me the under side of my car. Pretty cool
Business response:
Hello, thank you so much for letting us know how we did. We're so happy to hear that you had a great experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!
Mo Service Advisor Mo is a great Service Advisor. Please see him for all your service needs.
Business response:
Our staff is dedicated to providing you with the best service experience so we are pleased to hear you found that to be the case during your visit. If there is anything else we can do for you, please do not hesitate to reach out. We hope you have a great day!
Repair Had my brakes replaced at Bill Jacobs BMW and was satisfied with the service. I made the appointment same day and they were able to accommodate me bringing in my vehicle. Alex Flinn and Dan were fantastic.
Business response:
We always strive to deliver the best service experience so we are delighted to see your review! Feel free to reach out to us if you ever need anything else. Have a fantastic day!
AWESOME CUSTOMER SERVICE! I wanted to take the time to thank Mr. Ali in the service Department for such a great customer service during my visit. I was there the other day and I have to say Mr. Ali is very knowledgeable knows what he?s talking about. Going forward I will be coming back to see Mr. Ali For any maintenance or repairs. Thank you Mr. Ali. Hope you have a great day!
Business response:
Hi Jose, we're so glad to hear that we could provide you with a five star service experience. Please let us know if there is anything else you may need from us; we're always happy to help! Take care!
Excellent support from John Stout I just sent my car in for some work to be done and the service I received from John Stout was nothing short of fantastic. He was patient, reassuring and helpful. I?m thrilled to be working with him.
Business response:
Hi Kenn, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations. Please don't hesitate to reach out if there's anything we can do for you. Take care.
Service Repair work at Bill Jacobs BMW is affordable. Alex Flinn laid out a plan for me to properly maintain my M3. I appreciate his time and liked that the shop foreman had interest in giving me good insight on what to expect as well.
Business response:
Hi Cory, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy Alex could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service This dealership is by far the best. Their service team is always helpful and I can always trust their recommendations. Alex Flinn has been a great to work with. Always, a great experience.
Business response:
Hi Khalil, thank you so much for your positive comments about Alex here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!
Serviced It was very convenient to set up my own appointment online. My service writer Alex Flinn was real good to work with. I was in and out real quickly and even got a car wash.
Business response:
Hello, thank you for sharing your experience! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Gary S Quick and reliable service ,facility is nice,loaner car is a plus
Business response:
Hello, it is great to hear everything was done quickly and to your satisfaction! We?re always happy to take care of you if anything else comes up. Have a wonderful day!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.