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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Jesus Davila's profile image
Jesus Davila 
6 years ago

Maintenance Service Great service and hospitality every time I visit Bill Jacobs BMW of Naperville 

Business response:

Jesus, we really appreciate your feedback! Until the next time we meet, take care! 

Terry's profile image
Terry 
6 years ago

Serviced I like the fact that I can stay with the same advisor. Alex Flinn has been great to work with. He handles all aspects of the service visit. I can rely on him to maintain my car properly. 

Business response:

Terry, we are so happy to read such a great review about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Nikki's profile image
Nikki 
6 years ago

Serviced I had hit a pothole and my vehicle had to be towed in to Bill Jacobs BMW. Alex Flinn was really good at getting my vehicle fixed quickly. He even saved me money by not having to by a whole new rim. Great service. Happy customer 

Business response:

Nikki, we are so happy to read such a great review about Bill Jacobs BMW! We are glad we could help and get you back on the road so quickly. We hope to see you again! Take care! 

HAROLD STETSON's profile image
HAROLD STETSON 
6 years ago

Service Jeff in service is always great to work with! Dry attentive to details and always gets back to me promptly. 

Business response:

Harold, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Take care! 

Rich Altman's profile image
Rich Altman 
6 years ago

Great Service As Usual! Jeff H., my service advisor, always takes great care of me and my vehicle. I went through the interactive inspection process which is a nice service provided free of charge. I trust Jeff and the service technicians at Bill Jacobs BMW. 

Business response:

Rich, we really appreciate your positive review! If you're ever in need of more help, please let us know! 

Brandon's profile image
Brandon 
6 years ago

Serviced I was able to come in the same day that I made my appointment. Alex Flinn was great. Had an oil change and tires rotated. Very quick service. 

Business response:

Thank you for taking the time to let us know how we did. We hope you have a great day! 

Cassandra Keith's profile image
Cassandra Keith 
6 years ago

BMW Service Thanks Mike Alwin, always there to make sure my car is running great. 

Business response:

Cassandra, thank you for the high star rating! We look forward to your next visit! Take care! 

Violetta's profile image
Violetta 
6 years ago

Service I would recommend this dealer to friends and family. Very good service and great location. Alex Flinn was a huge help and is very knowledgeable. 

Business response:

Violetta, we are glad we could help! Thank you, and have a fantastic day! 

Nick Huerter's profile image
Nick Huerter 
6 years ago

BMW Service Mike Alwin always there to help me out , last minute issue and Mike was able to get me in and take care of my car. 

Business response:

Thank you for taking the time to let us know how we did. We hope you have a great day! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.