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BMW

4.4

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Location details

4040 Armory Oaks Dr, Nashville, TN, 37204, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.44,577 reviews
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Heath's profile image
Heath 
9 years ago

Always the best I have the best service advisor - Brandon Burdette. I've had 4 BMWs, and they have all been serviced at BMW of Nashville. Brandon and BMW have went above and beyond to help me, answer questions, give me heads up about upcoming maintenance needs. This service center has worked with my schedule and fit me into the schedule when I needed it due to work schedules. They are terrific, professional, and accommodating. 

Business response:

Hello Heath, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day and comer back to BMW of Nashville anytime! 

R.T. Williams's profile image
R.T. Williams 
9 years ago

Welcome Experience I just inherited a new service writer (was satisfied with former) and feel like a brand new customer. Michael was attentive, efficient and cordial. He listened to my issues and problems and provided either a fix or a plan. Sometimes in our busy lives it's difficult to get someone to merely listen. Not now. Thanks 

Todd Brown's profile image
Todd Brown 
9 years ago

M3 Service Appointment My Service Advisor Houston was wonderful. Got me in and out fast and really took care of me. 

Business response:

Todd Brown, we're happy to hear you had such a positive experience with our team at BMW of Nashville. We are always more than happy to assist you if anything else comes up. Take care and come back anytime! 

Donald Hellen's profile image
Donald Hellen 
9 years ago

Service visit I am a new customer to this facility having recently moved to Nashville. I was assigned to Brandon as my service representative. Scheduling appointment was fast and easy. They had a driver available to take me to my office. Did a great job informing via text on car status. Car was waiting out front after repairs upon my arrival. 

Business response:

Donald Hellen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Nashville. Have a wonderful day and come back anytime! 

Tiffany Fay's profile image
Tiffany Fay 
9 years ago

BMW of Nashville Jeff was very informative and made the process easy 

Business response:

Tiffany Fay, we are so pleased you enjoyed your visit to BMW of Nashville! We will be sure to let Jeff know he did a great job. Have a wonderful day and come back to see us anytime! 

Douglas Wonder's profile image
Douglas Wonder 
9 years ago

BMW of Nashville car purchase This is the second car that I have purchased from BMW of Nashville. My first was a CPO 2011 328i and this car is a 2014 CPO 335i. Their facilities are beautiful. My client advisor David Bartol is very knowledgeable and helpful, as is the BMW Genius team. Their service department is also tops 

Business response:

Douglas Wonder, thank you for taking the time to leave a review for us at BMW of Nashville. We're happy we could meet your expectations time and time again! We sincerely thank you for the positive review, and look forward to seeing you again soon! 

Vickie Barker's profile image
Vickie Barker 
9 years ago

recall on drive shaft great service, karen gerow is so helpful. the staff that provided loaners was so nice and helpful. 

Business response:

Vickie Barker, we're so glad that we were able to go above and beyond your expectations at BMW of Nashville! Have a wonderful day and come back anytime! 

Shelia Terrell's profile image
Shelia Terrell 
9 years ago

Shelia T. Great experience! Michael, the manager was very helpful in the repair process with my vehicle and Brad was great in keeping me inform and getting me out fast. I will definitely be back if needed when I am visiting the Nashville area. 

Business response:

Shelia Terrell, we're happy you found our staff to be so supportive during your experience here at BMW of Nashville. We will be sure to let Michael know he did a great job. Have a wonderful day and come back anytime! 

Rachel's profile image
Rachel 
9 years ago

Great service Great customer service. First time experience with the service department was A+! They provided a loaner car since my car had to be in the shop overnight. Good communication. 

Business response:

Rachel, we're happy you found our staff to be so supportive during your experience here at BMW of Nashville. We sincerely thank you for the positive review, and look forward to seeing you again soon! Have a great day! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.4 star rating with 4,577 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.