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BMW
- Automotive
- Rockland, MA
About this business
Location details
1040 Hingham Street, Rockland, MA, 02370, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
Great sales and service experience The fast and professional handling of an unexpected service issue without an appointment. The service and sales departments were terrific.
Business response:
Richard, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook page for exclusive offers. Regards, Southshore Mini Team
Great Service Kept informed, timely service. Car cleaned. Why twenty words? Absolute nonsense in my opinion. I have said enough for this survey.
Business response:
Thanks for your awesome review, Karen! I'm very happy to hear that the team was of such great help to you. We take pride in our customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Southshore Mini Team
Great Experience and service. Matt kept me well informed of the repairs and what to expect. I was given a loaner car while my car was being serviced which is a big convenience and the loyalty savings card reduced my bill by over $300 which was great.
Business response:
Thanks for the kudos, Rich. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Regards, Southshore Mini Team
Enthusiasts still exist in customer service I think good customer service is strongly lacking these days. In reflection of the brand mini has been building the guys at South Shore Mini couldn't have done a better job detesting thathe statement. I myself am a car guy and do most of my own work. From time to time a situation arises where I need dealer expertise or services. From initial phone discussions, scheduling, talking with guys about my car and cars in general I was very satisfied. Tom and Matt were key champions in my ... read more
Business response:
Matt, thank you so much for taking the time to leave this wonderful review. Ensuring you have a properly-running and safe vehicle is first and foremost for our service team. It doesn't matter if you're coming in for a regular oil change or have something more critical happening with your car, our team is ready to tackle any hurdle to get you back out and on the road in a safe, well-running vehicle. While we hope nothing else happens to you car, if anything ever does, our service team is always here to help you out. So please... read more
Purchasing through servicing --great job Your service department went "the extra mile". I needed transportation from and back to the dealership--they provided it. Had I needed a loaner car I have the sense they would have scheduled my service time accordingly. The check in / check out was quick, professional and all questions were answered. Very impressed with the efficiency and overall quality of customer service
Business response:
We appreciate your input, Carol. Glad to hear that you are consistently impressed with the service we offer here at Southshore Mini. If there is anything more we can do for you please come back and see us any time! Take care! Regards, Southshore Mini Team
Mini Cooper Dealer Saves New Customer The waiting area of the dealership was amazing I have never been treating to free snacks and beverages while waiting for car service before ! Your techs did an amazing job diagnosing an unusual problem we had with our car that was caused by improper work done by another dealership (not a mini dealer) who sold us our mini as a used vehicle. The help given to us saved us thousands of dollars in repairs if left not properly diagnosed.
Business response:
Thank you for visiting our service department and for leaving the kind words, Patrick. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Regards, Southshore Mini Team
Salesman makes the difference Max was probably the best salesperson I could have asked for. He was completely personable, knowledgeable, and professional. He actually made the experience fun, instead of the dreaded experience it usually is. Most people equate buying a car with going to the dentist. I first shopped at south Shore Mini, then went to Warwick Mini in RI and ended up walking out and right back to South Shore Mini.
Business response:
Thanks for your outstanding review, Mika! We're glad to hear that our team was professional, knowledgeable, and personable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Southshore Mini Team
Awesome dealership Loved the entire experience. Couldn't be happier. Sales team was superb. Loved the time with the geek to show me all the bells and whistles on my car too. I'm a very happy owner!!
Business response:
Jacqueline, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our sales department was able to gain your trust in our business. We look forward to your future automotive needs! Regards, Southshore Mini Team
Outstanding Service It was truly the best service I have ever received from a car dealership. The advice and service from everyone I dealt with was superior. I will highly recommend South Shore BMW
Business response:
Debra, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Southshore Mini! If there is anything else we can do for you just give us a call! Regards, Southshore Mini Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,802 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.