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The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
405 N Germantown Pkwy, Cordova, TN, 38018, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 7:00 p.m. | |
Tue | 7:30 a.m. to 7:00 p.m. | |
Wed | 7:30 a.m. to 7:00 p.m. | |
Thu | 7:30 a.m. to 7:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Vehicles on website do not reflect actual condition. Drove 3.5 hours with my check book ready to trade. Vehicle had mismatched tires with one in need of immediate replacement. Center console fell of into the back floorboard. Wiper blades were curled and did not clean windshield. 7" scratch filled in with paint stick. Corner molding on each rear corner was loose and scratched. None of this shows in the pictures online. When I called before I left to confirm they still had the car, I described my trade, which is a BMW, so it s... read more
I bought my first BMW at a dealership in Madison, WI. Had a great experience, test drove 4 or 5 models and was able to mull over exactly what I wanted over a couple of weeks. It was a quality and highly attentive experience that I was thoroughly impressed with. Then I moved to Memphis, TN, and started my relationship with Roadshow BMW... the polar opposite, evil twin of my other dealer. Two service appointments and the attempt to get into a few test drives leaves me with this feedback: - Service "appointment" does not necess... read more
I have been in the market for either a CPO 750 or possibly a new 535. Went to Roadshow a few weeks ago. Test drove a 750, but felt like I was not welcome. I do not feel as tho I was treated as a serious buyer. My husband was negotiating a price on the CPO and I enquired about a new 535 on the showroom floor about a price. I was told by my salesman that he would come off sticker about $1500. I said no thanks and we left. When we left I told my husband that I felt like they thought we were a couple of rednecks from MS just wan... read more
My sunroof was broken and open. I asked them to close it only, not to fix it. They told me it would cost $3,000 to fix the motor. I picked up the car, paid them $150 for looking at it (service charge) and left. I then found out online that you can manually close the roof. They get away with whatever they want because they're the only dealer in the greater Memphis area.
Transmission was getting fixed. They said they fixed it after a couple of hours. I was off vacationing and came back from vacation early to pick it up, drove a couple of miles away, parked the car and when I came back the battery was dead. AND it said Transmission fault. They didn't fix the car and they had NOT disconnect the battery while 'repairing' the car. Then they denied it. Then, I had to bring it up to them to pay for my towing back to the dealership. They didn't offer me a loaner and I was stranded in Memphis. I'm f... read more
Put simply, if I could give them a score of "0", I would have: terrible service, arrogant salespeople, and overpriced vehicles. The reason they are still in business is that they are, literally, the only BMW game in town; the next closest authorized BMW dealership in TN is in Nashville 3-hours away. Trust me though, it's worth the 3-hour drive! I saved 8k and he Nashville sales staff didn't make me feel like they were doing me a favor by allowing me to purchase the car. Plus, I got three hours drive time back to Memphis to t... read more
I cant understand how these guys are still in business.. they are terrible to deal with in the sales dept. i live about 2 1/2 hrs from the dealership and called ahead to be sure they had the car and gave them a credit app to be sure financing would be avalible and the rate satisfactory to where i needed my payment to be. i was told everything would be fine and come on and pick up the car. when i get there the sales staff were very stuck up and unhelpful. when i went to do the paperwork on the car the payment was $200 more a ... read more
Very expensive, and would never deal with their sales department (very arrogant, overpriced, and down right unfriendly). They woulden't even talk to me about an X5 when I pulled up in one. Their service department is the best in the south (I have been to them all). Very, very nice and helpful. They even helped me over the phone when someone else botched an oil change. I can’t say enough good things about the service department and enough bad about the sales department. So, buy it somewhere else, but take it here for service.
I've been dedicated to purchasing a used 3 series convertible for some time and have been to the dealership 3 times now. Each time, I leave completely frustrated at the arrogant, superior attitude the sales people seem to enjoy showing the potential customer. They won't give you a straight answer to a question, the insulting way they treat you if you question the price or ask if there are any incentives or possible breaks on the price. One vehicle was sticker even though the manager had driven it. When asked what it would se... read more
BMW has a 4.4 star rating with 1,232 reviews.
BMW is closed now. It will open at 7:30 a.m.