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BMW
- Automotive
- Houston, TX
About this business
Location details
10050 Southwest Fwy, Houston, TX, 77074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I recently bought a new 335i convertible and requested specialty tags. I was told BMW could not provide this service. I came into Momentum to pick up my tags and saw another customer with specialty tags. I asked him how he got the tags and he told me the dealer took care of it for him. I went to talk to the sale manager Clifton and he was blowing me off stating the other customer did not know what he was talking about and that he was wrong. The GM Monty was sitting there as well but at the time never identified himself as th... read more
Servicing a $100k 750LI should be a painless exercise. DO NOT count on that from Momentum BMW South. Mine had a simple problem with remote on the key. I was told the car needed an alignment which cost $450. I just had an alignment 6 mos ago. When I questioned the service representative, he said that is right and he should have checked the records - Shouldn't that go without saying? When I went to pick up the car (after being told it was ready to go) it came out and was absolutely filthy! So back to be cleaned and got it an h... read more
If I could give it ZERO stars I would. I recently bought a car from here and it has not been a good experience. The sales process was too lengthy and I never received a couple things I was assured were already shipped out. Less than 2 months after the purchase I had brake issues. The first time I brought it in, they said they fixed the problem but surprisingly they were still squeaking later that day. The second time I brought my car in, they finally replaced the back brakes. BEWARE!!!!! I had my Ipod stolen from this dealer... read more
I am a experienced car owner and buyer. I am 40 years old and have had over 12 cars in my driving history. However, I have never owned or bought a BMW. I decided to try them out. I am started with a 3 series to see if I like the feel of the car. I went to Momentum on SW Frwy to start. First, it took 3 days to get an approval on 700 credit scores. ???? I picked out a car, test drove it home and decided that was not the car of choice. It then took the credit department another 24 hours to let me know I can change vehicles. How... read more
AND IN ONE OF THE POST SAID I RECOMENDED THIS DEAL [BS] ABSOLUTELY NOT NO NO NO RUN AND RUN FAST FAR AND THEN KEEP RUNNING REST AND RUN SOME MORE! tHEY ARE WITHOUT A DOUBT THE WORST DEALERSHIP AS FAR AS THERE SALES PEOPLE GO BY A PORSCHE SAVE YOURSELF SOME GRIEF AND A LOT LESS HASSLE WITH NO BS. WE BOUGHT 2 WITH NO MONEY DOWN AND 5% RATES ON INTEREST WITH EXTENDED WARRANTIES 18K IN DISCOUNT FOR BUYER LOYALTY AND CAME OUT AFTER ALL TALLIED LESS THAN THE STICKER PRICE OF BOTH CARS COMBINED BMW WANTED 10K DOWN AND 11% INTEREST ... read more
Very pathetic customer relations. You can buy the car but afterward their attitude totally changes. If you ever have to take your car in for any repair or service, be prepared for the most unprofessional group of people working here. Not friendly or courteous at all. In fact can be pretty rude. No one calls you back to give you any update on your car. You have to call several times and leave messages, day after day, to get a reply back. There are always out of loaner cars. Would charge you even if the issue is something diff... read more
I was quoted 18 days to fix my car, it ended up taking about 6 weeks and my car is not in the condition it was before my wreck. You have to continuously call on your vehicle because communication about your vehicle is nearly nonexistant and trying to get your rep to call you back is a joke, (although i'll say he was polite when i could get a hold of him). My car ran perfectly before the wreck, i took it here (not sure why, because I've had a bad experience here before) to be fixed and when i went back to pick it up the first... read more
If you want to get bluffed or looted this is the best place to go.This is the worst BMW dealership where I had ever been to in my life. I went to service my car, they charged nearly $3000 for replacing the fuel pump. After replacing they promised that the car is "very well fit" for a long drive. But as soon as I reached my home after the service the gasoline was leaking from the car, the whole house started smelling. By risking my life I drove the car back to the dealer because this problem was due to their improper careless... read more
I have had service work done on a 1996 BMW 318ti three times at Momentum stores - twice at the Katy Freeway location and once at the Southwest Freeway location. For one automatic window motor replacement at the Southwest Freeway location, I had to take my car back in to get it fixed properly - luckily at no additional expense. The staff was generally nice, but I feel the work is pretty shoddy for the premium price you have to pay. I have been happily using an independent repair shop since then and feel I am getting better se... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 9,652 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.