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BMW
- Automotive
- Cedar Rapids, IA
About this business
Location details
4001 1st Ave SE, Cedar Rapids, IA, 52402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Service" Excellent service , very courteous staff.Kevin is very professional. Knows his stuff very well.Dealership was very neat and clean. Courtesy shuttle service was very good too.
"Recall notice" Everyone is always very friendly and helpful. No complaints. Josh is always very accommodating as far as setting up an appointment, the shuttle people are always very pleasant, and the people behind the counter at check out are always friendly.
"Responsive Service" No issues with buying experience on getting a new Genesis. Still have some teething issues with the new brand and learning about it. But service and responsiveness of staff is great.
Business response:
Thank you so much for letting us know about your experience. We always appreciate the chance to hear back from you as it's the only way we can make sure we're achieving our goals. Please let us know if there's anything else we can assist you with!
"Superb!" Service is always exemplary. They are willing to work around my schedule, courtesy shuttle is always on time with friendly drivers, transparency of added cost and findings prior to work being done, and helpful.
"Awesome" Kevin did a great job and was very helpful. He even offered to assist me over the phone when needed, and always has a quick response time.
"Courteous, professional, efficient, customer-centric, accomo" The general manager of the dealership literally removed my employee parking tag from my old VW and put them on my new VW! The entire group of salespeople were genuinely kind, efficient, informed, and accommodating as they could be. The new car manager, James Taylor, was incredibly helpful, kind, and supportive without ever creating a sense of urgency or pressure. He was sincerely engaged in my preferences, my interests, my budget and not once did he deviate from ... read more
"Efficient" Thank you for being prompt and efficient. Kevin is aware that the customers time is important to them. This is not the way at some much larger dealerships where I been disappointed in the past.
"New car" Ashwin searched and found the car we wanted. Delivered as promised, especially in the very cold weather this week. My son will be looking soon and I will refer him. Nice job!
"Easy and fast experience! " Great experience with Sam at Park Place, purchase went smoothly and quickly. Happy with my new vehicle, and feel confident that Park Place will continue to give great service.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 4,409 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.