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BMW
- Automotive
- Chicago, IL
About this business
Location details
1035 N Clark St, Chicago, IL, 60610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Lie, not returning calls," Let me start by saying bunch of lairs!! WHEN I GOT THERE THERE IS NO SIGN ON THE OUTSIDE OF THE BUILDING THAT SHOULD HAVE BEEN A FLAG... I own a mb cls. My brother in law recommended this place, after my wife was in accident but he told me that they do very good work but he also told me that they might take longer than 30 days to complete the job but your car will be back to perfection. I called juan which is the manger and told him that he has 30 days to fix my car because the insurance won't pay... read more
"Another lying car dealer. " Don’t buy a used car here. They sold me a loaner car with 7000 miles on it and a plug in the tire, did not disclose it leaving me now to buy new tires as it is bad. I called the dealer and left message for general manager two months ago and he has yet to return call. Salesperson did nothing either.
"Taken advantage of" We moved to Chicago in the summer of 2016 and shortly after, leased our X5 from Perillo. We lived in the city for the first year and didn't have any problems. In the summer of 2017, we moved to the suburbs and had our first real experience driving our X5 in the Chicago winter as we didn't really take the car out much while in the city. The car was/is awful and incredibly dangerous in the snow; I found myself skidding across lanes and incapable of maintaining traction whenever there was snow on the ground... read more
We moved to Chicago in the summer of 2016 and shortly after, leased our X5 from Perillo. We lived in the city for the first year and didn't have any problems. In the summer of 2017, we moved to the suburbs and had our first real experience driving our X5 in the Chicago winter as we didn't really take the car out much while in the city. The car was/is awful and incredibly dangerous in the snow; I found myself skidding across lanes and incapable of maintaining traction whenever there was snow on the ground. With 2 babies in th... read more
We purchased a 2010 X5 on Jan 6 and just received delivery this week (25 days later). We realize this was mostly due to Mfg recalls, but having paid cash for a car and not receiving it for nearly a month has certainly tested our patience. Then, upon delivery our frustration boiled over when the vehicle arrived with only 1 key, and was missing the all-weather floor mats (part of your required $189 charge). I was told the floor mats would be sent overnight, yet 3 days later we still have not received them. I have not received ... read more
This is my 4th BMW in 15 years. I have lived in several states and dealt with a handful or two of dealerships. I have never seen such poor hours of service (Mon-Fri ONLY) and closed by 6pm with pick-up by 6:30pm. Perhaps the service people want to get home, but people have jobs that do not make it easy to get there by 6:30pm, especially with Chicago traffic. Furthermore, I could not drop off before 7:30am - even though they open at 7am, which is still a lazy opening time. Note: Other area dealers including Mercedes and Audi ... read more
Bought my CPO 5 Series back in March 2017. After smelling something burning I took the car in for an inspection to my local BMW dealership (Not Perillo) which found a significant transmission leak. This was only two weeks after purchasing from Perillo and was told by another BMW dealership that the leak would have led to a complete transmission failure if not corrected immediately. Further, I was told it was obvious the car had been leaking for quite some time as the undercarriage pan was saturated, and that the car should h... read more
Found a car on their website. Called the number listed, no response. Called again, no response. Literally, there was a ring and then it would stop ringing. Time to update the phone number perhaps? Then I asked for information on the vehicle on their website. There is a place next to the car that let's you do this. Waited 4 days, no response. Emailed someone called a BDC or liaison. No response. Short of sending a fax or snail mail, I had no way of getting a hold of anyone in that dealership. And no, I do not want to talk to ... read more
I bought a 2014 CPO X1 from this dealer earlier this month. Although I was told it had new tires it did not. Apparently the tires barely passed the CPO inspection (4 mm) so they chose not to put new tires on the car. Now I had to replace all 4 tires due to a puncture in one and requested reimbursement of $625 from Perillo but they refused. Doing the bare minimum of inspection and trying to save a few hundred dollars will hurt Perillo's bottom line. Because of this experience I will never buy another BMW from Perlllo and woul... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.1 star rating with 1,576 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.