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655 Route 202/206, Bridgewater, NJ, 08807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I'm in this morning for the second service and a recall. It was quick, courteous, and hassle free. in 15 minutes I drove away with a free loaner with a big smile.
My visit to your dealership was because of issues pairing my iPhone to my new car. I was directed over to Carmine who was more than willing to assist me. He quickly instructed me on the pairing sequence and got me back on the road. I highly recommend this dealership as well as it's exceptional staff.
When I dropped my car off for service, Mo was very helpful and pleasant to work with. He went over all the details of the work that they were to perform. When I told him I needed my car back that same day due to a trip to North Jersey the following day, he made sure that I received a vehicle with Navagation just in case. Well, as it turned out my vehicle was not ready due to lack of parts so I did have to drive my loaner to North Jersey. Without the vehicle that Mo provided with Navigation, I don't know how I would have foun... read more
Everyone was very kind and eager to help. I went in to get some new windshield wipers and information about other BMW products. They were quick to respond and also helped me install my new windshield wipers.
Excellent service provider! I would not hesitate to recommend BMW of Bridgewater to others - they are extremely attentive and responsive. True customer service agents who understand the importance of good impression from start to finish.
We had a very pleasant experience. Although the car we really wanted to get was already purchased, Mike helped us find another one similar to it, actually much better.Thanks!
Business response:
Hi PBTomale; Sometimes when one thing doesn't work out, something even better comes along! We're so happy this was the case for you! We sincerely hope that you enjoy your new Ultimate Driving Machine! Welcome to our BMW Family! Enjoy the Drive!
I leased my first BMW here after I went to a different dealer. Frank gave me a great deal on 2014 BMW X5. I will definitely recommend this dealer and Frank to my friends!
Business response:
Hi Juliac1979; We are so appreciative of your review and especially your referrals! We work hard to deliver a great deal for our customers at the same time providing excellent service. The All New BMW 2014 X5 is beautiful! We hope you enjoy total ownership of your BMW! Welcome to our BMW family!
Immediately upon arrival I was escorted by Moe to his service desk -my paperwork and keys and even a pen were already waiting on the tabletop . The loaner car was taken right into the back and my newly repaired BMW was brought right to the front. My paperwork was processed efficiently and pleasantly .
Business response:
Hi Theresa! Thank you so much for your feedback about your recent visit with our Service Department. So happy to hear Mo provided you with the exceptional level of service you deserve as a BMW driver! The next time you visit us in Service, please ask for Mo, he will be happy to help you! Thank you for your business! With Best Regards, BMW of Bridgewater Service Dpt.
It was a pleasant experience they were layback and I did not feel preasure. I fel the model I chose was very nice and very nice prepared.
Business response:
Hello Luis! Oh, thank you so much for your review! Well, let me tell you that the feelings are mutual! You and your wife are just wonderful. It was fantastic working with you to get you into your 5 series! It was my pleasure to be of service to you and remember to call me if you ever need anything! Welcome to the BMW of Bridgewater Family! Warmly, Carolyn Fiala
BMW has a 4.7 star rating with 3,934 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.