BMW

PRIYA_EDDY 

on DealerRater

6 years ago

"Service appointment " Always a pleasure to work with Jackie from service. Very efficient and took care of all that I needed to get the service done quickly and didn’t have to wait. 

DEBORAHBISH 

on DealerRater

6 years ago

"Kept me informed. " John told me that I did NOT need a new battery. Now THAT gives me confidence in Thompson’s integrity. I was happy that they analyzed problem with “front end.” Otherwise this could have been a real problem with pending vacation trip. Everyone very courteous and pleasant. Good experience. 

VINAYAKABK 

on DealerRater

6 years ago

"Great experience buying BMW vehicle first time" This is my first BMW vehicle and the sales team did a great job. Customer service was good and speed of delivery and paper work was excellent. 

IRENE023 

on DealerRater

6 years ago

"Always a pleasure" Having the valet option is most appreciated when my car needs to go in for service. Everyone is a pleasure to deal with, from the service coordinator to the drivers who pick up and return my car. It's a smooth transaction all the way around! Thanks Thompson for taking such good care of me and my X5! 

MIKEMCCARTHYMAIL 

on DealerRater

6 years ago

"Solid team and service" This is a thorough and efficient shop that always treats me well. In the 6-7 years I’ve been dealing with this group, I don’t remember one instance where they didn’t do the work right on the first try. 

CDRREH 

on DealerRater

6 years ago

"Historically great service" Purchased our first BMW from Thompson in 1989 and have been using Thompson to service our BMWs since. Have always been pleased and continued to return for service. It has been very satisfying to have a dealer so close that provided exceptional factory service 

GOELAVIJIT 

on DealerRater

6 years ago

"Great place to buy a BMW" The staff was friendly. They gave me a $50 voucher to spend at the merchandise shop. returning my old car was hassle free. Steve Borghi was very good in helping me select the car and their sales manager made a great deal. 

Dan 

on DealerRater

6 years ago

"Very Pleased with Outcome" After a tough beginning with scratches on my car after a service, Thompson took full responsibility and rectified the situation. The General Manager Mr. Kelly took my concerns seriously and worked with me every step of the way. Andi, the service manager was excellent throughout the process and made sure that the job was done right and communicated with me throughout the process. They took a really rough start and made it right. I will look to Thompson for any future BMW purchase. 

John P 

on DealerRater

6 years ago

"Excellent service " The dealer kept me informed throughout the process as to time and cost. I used the complementary shuttle instead of a complementary loaner although I was promised a loaner if the car needed to be kept overnight. Excellent experience.