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BMW

4.6

About this business

Location details

680 N Main St, Doylestown, PA, 18901, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.62,919 reviews
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BRIANLAMARCA2248's profile image
BRIANLAMARCA2248 
6 years ago

"Great service and people" Never owned a BMW previously and was blown away by the service and overall friendly atmosphere of Thompson BMW. From my salesman, Ryan Gordon, to the finance associate. This was the easiest and quickest car purchase of my life. Very happy with my decision and will be using Thompson for my cars servicing. 

Business response:

Brian- Thank you so much for this wonderful review! We couldn’t be happier that Ryan provided you with a great car buying experience, we will share your kind words with him! Enjoy your new vehicle! 

CSutton2's profile image
CSutton2 
6 years ago

"Timely work and customer oriented staff " Had s good service appt for work covered under my first 4 yrs. a bit worried about cost after the work is no longer covered 

Business response:

Thank you for the review! 

JASON.OLENSKI's profile image
JASON.OLENSKI 
6 years ago

"Recent service" Service/people, as usual were great. Loaner program is very annoying. It’s my understanding the program was changed a little while ago. Only 3-series and X3’s available. 

Business response:

Jason- We do our best to accommodate everyone but our service loaner fleet can be dependant on other customers returning their BMW loaner. We apologize for any inconvenience. 

Joe D.'s profile image
Joe D. 
6 years ago

"Gwen and Ed Rule!" Gwen is the best. I have a hectic work schedule and she always makes sure to take care of me in a timely fashion. Ed is my favorite tech there. What a great team. Thanks! 

Business response:

Joe- Thank you so much for this awesome review! We couldn’t be happier that Gwen and Ed provided you with a great experience, we will share your kind words with them! 

Charlene413's profile image
Charlene413 
6 years ago

"Dennis Bridges To The Rescue" Dennis helped me find the perfect BMW for me, he listened and understood what I needed. Dennis found the car that fit my needs!! He is the best!!!! 

Business response:

Charlene- We couldn’t be happier that Dennis provided you with a great car buying experience. 

JAYNE.CHU's profile image
JAYNE.CHU 
6 years ago

"So-so service" Good service was provided by the staff for the state inspection but the oil change was very expensive. On the other hand I was told that the part for the recall was not available although I had made an appointment ahead of time. I was sent home in a loaner car. 

Business response:

Thank you for your feedback, Jayne! 

BMW X5 2019's profile image
BMW X5 2019 
6 years ago

"Great experience again" Another great experience at BMW with our sales rep Dennis. You will be in great hands with Dennis as he will go beyond to find you the perfect fit. A shout out to Alex for his input. 

Business response:

Thank you for sharing your 5-star experience with us! We couldn’t be happier that Dennis provided you with a great car buying experience. 

Natalie's profile image
Natalie 
6 years ago

"BMW Service Dept is Amazing!" Thompson BMW Service Dept is great! We come all the way from Maryland to use Thompson BMW! It’s so worth going the distance to get great service! 

Business response:

Natalie- We love to hear this! Thank you for traveling to do business with us! We appreciate your kind words and look forward to seeing you again. 

DAVESTACY's profile image
DAVESTACY 
6 years ago

"Annual State Inspections" We own our cars for the length of their useful life and in the case of BMW's that is a long time. It is imperative to properly maintain the vehicles in a timely manner to facilitate that lifetime; we count on Thompson to provide us with that maintenance. They have done so in a most professional manner. They make replacement recommendations but additionally provide the inspection tolerances which helps tremendously in making the final decision. 

Business response:

Dave- Thank you for leaving us such a wonderful review! We appreciate you trusting us with the service of your vehicle. We look forward to seeing you again soon. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 2,919 reviews. 

When is BMW open?

BMW is closed now. It will open at 8:00 a.m.