This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Doylestown, PA
About this business
Location details
680 N Main St, Doylestown, PA, 18901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"///M Performance Service, always the best!" Laura is in charge of the specialized service center for BMW enthusiasts. I must say that she is one of the most pleasant and professional service advisors that I have ever dealt with. I am extremely happy with both her and Thompson BMW in general. I've had nothing but great experiences with everyone involved and I'm also very happy to be a member of the ///M Gruppe based off of their recommendation and sponsorship. I drive all the way from the southern portion of New Jersey near ... read more
Business response:
Thank you for traveling to do business with us! We appreciate your kind words and look forward to seeing you again.
"Recall Service" Excellent customer service. Timely repairs. Everyone was very friendly and extremely professional. First time I had my car serviced at this dealership. I would recommend this service center.
Business response:
Thank you for sharing your kind words with us! We will share this review with our Service Team.
"A peaceful quick sale " I would have liked a better deal. This is our 4th BMW However, our salesperson was not aggressive and we greatly appreciate his style. The sale went under two hours.
Business response:
Thank you for sharing your experience with us.
"Service" Free valet service from Doylestown to our business in Allentown is a huge help. Very good communication - happy with the service and live the 528
Business response:
We are glad you are loving your BMW and our valet service! Thank you for the feedback.
"More and better loaners needed" The only issue I’ve had is the availability of reasonably comparable loaner cars. Initially I was given a Toyota Corolla. I drive a BMW 750. It is difficult to adapt to a different brand and much smaller car. The staff in the service department couldn’t be more pleasant and competent. They went over and above to help me through the processs.
Business response:
We do our best to accommodate everyone but our service loaner fleet can be dependant on other customers returning their BMW loaner. We apologize for any inconvenience.
"Inspection/Emissions " Very courteous outside staff....administrative personnel inside also pleasant. Turnaround at pickup was really quick, in and out in no time! Felt like a valued customer!
Business response:
Thank you for your kind words! We appreciate you trusting us with the service of your vehicle.
"Excellent " Stopped in with no appointment because a warning light was on. Took me right in and did the service. I always have a good and professional experience.
Business response:
Thank you for sharing your 5-star experience with us! We appreciate your feedback.
"Great service center. " I arrived with a flat tire on Saturday. No problems. The service center was great. Everyone was friendly and efficient. I would highly recommend this service center.
Business response:
Thank you for your kind words! We appreciate you trusting us with the service of your vehicle.
"Easy accommodating service" I took my vehicle in for inspection but did not have time to wait. I was able to book my appointment by mobile and drove into the valet. I was greeted by valet who took my keys and drove up with a loaner car. My service rep greeted me right away with paperwork ready to sign and go. I was commucates with throughout the service and texted when done. The text also included an invoice with a link to pay the invoice via mobile device. Upon return, I again drove into valet and was greeted with valet dr... read more
Business response:
Thank you for sharing your experience with us! We will share this review with our Service Team.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,919 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.