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BMW
- Automotive
- Doylestown, PA
About this business
Location details
680 N Main St, Doylestown, PA, 18901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"All about the Salesman" Dennis Bridges is a true professional. Dennis has sold my family numerous cars including my first car almost 20 years ago (yikes time flys by). With that said, Dennis has been a true professional all these years. I'd like to thank him and Thompson for making myself and family happy year after year.
Business response:
Thank you for this lovely review. We appreciate your continued business and will share this with Dennis.
"Everything perfect except for loaner" Everything went great as always. The car was exceptionally clean and all serviced up. The only downside was the loaner which I expected to be an suv since my car is an suv and I have to put car seats and kids. This time the loner was a sedan and more difficult to put car seats in it. Overall experience was positive.
Business response:
We apologize for any inconvenience. We do our best to accommodate everyone's needs but are at the mercy of other customers returning loaner vehicles. Again we apologize for any inconvenience.
"Thorough" My service rep Gwen was awesome. She kept me informed from start to finish regarding my service work. She did a great job explaining some of the service required as well
Business response:
Thank you for sharing your kind words with us! We will share this review with Gwen.
"Great service!" These guys are really on top of things. Top quality service and a warm and friendly service staff. They can't be beat! I wouldn't take my car anywhere else!
Business response:
Thank you for this lovely review! We will share this with our team.
"Thorough" Didn't know what was wrong with my car. Lights were coming on all over the place. Took it to Thompson, they called the same day and told me what was wrong. Thought I'd be without my car for a while but they called and had it fixed in record time especially during the holidays. She runs great. I would recommend Thompson and the people that work there to everyone. They give 200 percent and something rare today, they care about the quality of their work. Happy New Year, Dan, to you and all the people in the service d... read more
Business response:
Happy New Year to you! Thank you for sharing your experience with us, we look forward to seeing you again.
"Excellent Car Buying Experience" Buying a new car can be a stressful experience, even with doing research beforehand. We had a pleasurable car buying experience with Thompson BMW. Our client advisor, Raul Jimeniz, was informative, attentive, and addressed all our questions and concerns. Adam, a sales manager, oversaw the process and ensured that we were comfortable with our purchase. There was no pressure whatsoever and everything was rather straightforward. Anthony Napoleon in Finance explained financing alternatives, main... read more
Business response:
Thank you for this outstanding review! We appreciate you sharing your experience with us and hope you enjoy your BMW!
"Excellent service." Fast and efficient. Comfortable surroundings. Pleasant staff .Nice waiting area with reading material and TV. I liked the selection of BMW accessories and related things for my car.
Business response:
Thanks for checking out our BMW boutique! We hope to see you again soon.
"New Brake" Done on time as promised. However I would have appreciated to not having received a call that woke me up just before 8:00 am telling me I needed brakes when that was the reason I took my car in for new brakes.
Business response:
We apologize for the early morning phone call. We will share your feedback with our managers.
"Quality and Experience " On time and done correctly with continuous follow up through out the process. Would recommend visiting the Showroom and pick up a new BMW from THOMPSON
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,919 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.