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7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Fastest sale ever" We needed a bmw within a month and before Christmas. Couldn’t believe how quickly our car was built and ready for us. The sales rep, Mike hannaway, was constantly in touch and wanted to get it right.
Business response:
Thank you for your feedback in regards to your sale! Congratulations on your BMW! We really appreciate your amazing feedback for Mike. Let us know if we can do anything else!
"The only BMW dealer in town" I have just bought my third BMW from BMW of Austin and as usual, the process was painless. It was also my third purchase with Mike Hanaway as sales person and he somehow got me a better deal on this new car compared to before. I appreciate how painless the process has been and the courtesy afforded to me by everyone involved was superb.
"Troy Massey is a Gem - One of a Kind" Bought my 2nd BMW here from Troy Massey. Troy is seriously the most amazing sales person I've ever worked with. He goes out of his way to find what you want and make things happen for you in the most smoothest fashion possible. He's kind, thoughtful, and thorough. I always know if I need something, he's going to work it out. In general I hate the car buying process but both of my experiences here have left me feeling like he's family - wouldn't want to work with anyone else.
"Great service. By far the best car buying experience you..." Great service. By far the best car buying experience you can get. The staff was all super helpful and get you what you are looking for.
"Troy is the best car dealer I’ve ever worked with...." Troy is the best car dealer I’ve ever worked with. Service, friendliness and efficiency are the best! This is to reach 25 word maximum.
"Charlie was very knowledgeable, professional, and..." Charlie was very knowledgeable, professional, and pleasant to work with during the purchasing process, from ordering to delivery and following up. The whole process was really smooth, and I will definitely refer friends and family to Charlie B. and BMW of Austin.
"Amazing service at BMW of Austin" We have worked with Troy at BMW of Austin for almost 20 years! The service is amazing and we appreciate the help and support that Troy and the entire team provides! It is truly a world class operation at BMW of Austin.
"Easy, no pressure in buying,. Everyone you meet are very..." Easy, no pressure in buying,. Everyone you meet are very nice and you feel like you have known them forever in just a few mins. I would recommend them to anyone looking to buy a BMW. No other place compares.
Business response:
Thank you for the amazing compliment, Stacy. It was a pleasure to work with you. We hope that you enjoy your new vehicle.
"Mike Hanaway made our experience so memorable that we..." Mike Hanaway made our experience so memorable that we went for our second BMW with him. He was patient, attentive and understood what we were looking for. We live in Laredo and we drove up to Austin , because we new that Mike makes us feel like family. Great Customer Service!
Business response:
Thank you, Andy, for taking the time to write a review! We're ecstatic to hear Mike went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your 2nd BMW! We appreciate your positive feedback, and we look forward to taking care of all of your auto needs for years to come.
BMW has a 4.6 star rating with 4,851 reviews.
BMW is open now. It will close at 7:00 p.m.